Policy Expert Car Insurance Reviews - www.policyexpert.co.uk

★★★★☆
4.2 / 5
83% of users recommend this
  • Customer Service

  • Value For Money

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Policy Expert Car Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Delighted with service”

Written on: 20/11/2017 by marionfellows (1 review written)

Really happy to get problem sorted out so quickly and efficiently. Pleasant mannered well informed call handler… Read Full Review

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★★★★★

“Great and efficient service”

Written on: 18/11/2017 by Fowlis (1 review written)

Everything was straight forward and well explained. Good service all round… Read Full Review

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★★★★★

“so easy to apply on the telephone”

Written on: 29/10/2017 by Fordpi25 (1 review written)

The service was quick on the telephone, easy to cope with the queries , and the response of the policy expert was very polite , and explained everything fully, all very satisfied… Read Full Review

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★★★☆☆

“Too much repetition”

Written on: 28/10/2017 by hiFletcher402 (1 review written)

Prior to using PE my previous insurers simple asked for any change in my status and then renewed if there were no changes. You request the same information as you should already have… Read Full Review

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★★★★☆

“Not so quick at up dating”

Written on: 28/10/2017

Overall happy that i got the best deal and surprised at how low the quote was. The car was a birthday gift for my wife it means I was able to surprise her out side her work. I had purchased a private registration but due to their system to up date this took over a week to register with policy expert as the DVLA said that I could put the reg on the car so had to take car off the road till it was registered with them not happy… Read Full Review

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★★★★★

“car insurance look no further”

Written on: 27/10/2017 by Hurleycr472 (1 review written)

you will not go wrong with getting your car insured with this company apart from good value for your money it will cover all your needs. I would recommend this car insurance to all my friends of which I have already done so… Read Full Review

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★★★★★

“First class”

Written on: 26/10/2017 by Rubix419 (1 review written)

From the start of the process the team were so helpful. Well informed. Answered every question in language I could understand (no jargon). Can’t recommend highly enough… Read Full Review

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★★★★★

“Car insurance renewal”

Written on: 26/10/2017 by nyBarton237 (1 review written)

Very pleased with the staff member who took my call. He was very thorough and went through all the details required in a professional and friendly manner. He explained all my cover details and ensured I understood my policy agreement. Very happy with the whole transaction. There was nothing negative about the whole experience… Read Full Review

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★★★★★

“Great price!”

Written on: 26/10/2017 by tommycc (1 review written)

Really friendly and helpful staff. Quick and easy process with a great price at the end of it! Would definitely recommend… Read Full Review

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★★★☆☆

“2nd year with policy expert”

Written on: 26/10/2017 by 143Briggs (1 review written)

Competitively priced but disappointed to see an increase for less cover when I have not had a pay rise myself for 3yrs. Likely to change next year if the same again… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/10/2017 by barry_247 (1 review written)

After buying my home insurance with Policy Expert i thought I'd give em a go on insuring my ford focus. Really good price and service was excellent. Have even referred my son to them to get a quote… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 25/10/2017 by Zim44 (1 review written)

Professional and knowledgeable company. The customer service is brilliant and the prices are extremely reasonable. Wouldn't go anywhere else… Read Full Review

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★★★★★

“Great price, great service”

Written on: 25/10/2017 by LisaMcKenna (1 review written)

Just renewed by car insurance with policy expert for the third year - great price and always very friendly on the phone. They've also got a decent refer a friend offer. UK call centre always helps too… Read Full Review

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★☆☆☆☆

“Cancelled my CAR policy without warning”

Written on: 24/10/2017 by Maxwellonsuite (1 review written)

I have sent my NCB proof via email to Policy Expert 3 times. I was told the format was wrong as it could have been tampered with and it needed to be in PDF form. All the details were in the email including my old policy number, my address, cancellation day etc and Esures telephone number, surly if they had any concerns a simple phone call to Esure would seem the easiest way to go!! I sent a pdf version on the third occasion. Last week I spoke to a member of their team who asked for a paper… Read Full Review

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★★★★★

“Friendly helpful staff”

Written on: 17/08/2017 by MarvinBuckley82 (1 review written)

I renewed my car insurance today with policy expert, what an extremely friendly and helpful member of staff. The lady was very polite and informative, I would definitely recommend policy expert… Read Full Review

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★★★★★

“Easy renewal process”

Written on: 21/06/2017 by 38Prater (1 review written)

Helpful letter through the post as a reminder. Quick phone call, which was answered promptly, to transfer to helpful customer service team. Details easily located. Helpful advice, but no hard sell. Benefit of searching insurers for you. Very competitive pricing. Details sent via email for confirmation. Overall very satisfied with service… Read Full Review

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★★★★★

“Telesales with personality”

Written on: 26/01/2017 by kwKeene60 (1 review written)

For the second year running my phone call to Policy Expert (to renew my car insurance) became a pleasure. For a start the guy on the other end of the phone was a human being who really wanted to do a deal that is good for me as well as his company, and he did it with a real sense of humour. I even recognised her voice from last year ... how often can you say that about a telephone sale! For the second year running I have been offered good discounts - so good that my monthly payments have… Read Full Review

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★★★★★

“Policy expert car ibsurance”

Written on: 25/08/2016

I switched from my long term car insurer to policy expert, who cut my quoted renewal premium by over £200. She took my call and was extremely helpful, knowledgeable and well-spoken… Read Full Review

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★☆☆☆☆

“Cheap to buy but just try to claim no chance”

Written on: 04/04/2016 by Iangary (2 reviews written)

Had a storm roof ridges came down.they send a survivor out that had a clear idea of no chance before he got here.when you try to get help from customer service no help.i take pics from roof and ground no evidence of what the survayer claimed .worst company I have delt with cheap quote cheap to no service… Read Full Review

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★★★★★

“Abid The Man”

Written on: 08/09/2015 by 103Robles (1 review written)

What a great guy Abid is, just took my car insurance out due to his great attitude and clear speaking, I would recommend this guy to everyone as he goes in!!… Read Full Review

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