written by markwacko on 22/10/2011
have had two vehicles insured with nfu of ramsbottom for years,then they joined Bury and the service since then has been nothing short of shocking.three times i waited for a call back from staff,but never got one,sometimes it took 40 mins for staff to answer phone!surely they cant be that busy.One of my policies increased from £420 to £1150-no claims,convictions etc,the other rose from £1600 to £2800!!!phoned them and they didnt give a toss,even after telling them i could get the same cover for less than half their quotes,dont think i will be returning to NFU(no f"""""g use)The attitude of the staff in general is very disappionting
and will lose a lot of trade for what used to be a super company-we also will not be investing any of our finance with NFU!!!which we were considering before they left Ramsbottom.
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