Brilliant & Friendly Service

Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com
★★★★★
4.6
90.0% of users recommend this
  • Customer Service

  • Value For Money

stunner1951's review of Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com

“Brilliant and Friendly Service”

★★★★★

written by stunner1951 on 27/06/2013

The Chaucer Direct customer service team is always helpful and friendly. I recently spoke to Joe Jury about a mid term alteration in cover. Joe was knowledgable, extremely helpful and made me feel like a valued customer.

They took the trouble to understand my circumstance and gave me great advice in a very professional manner.

I believe people make great organisations and Joe is a credit to Chaucer Direct.

I have no hesitation in recommending Chaucer Direct for car insurance. I was very pleasantly surprised when my renewal premium was very competitive. What a refreshing change from those motor insurers who entice you to deal with them by heavily discounting premiums as a new customer only to raise them substantially at first renewal.

  • No

    Have you made a Claim

  • Best Cover

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Older Drivers

    Driver Type

  • Customer Service

  • Value For Money

Geoffreyinsurance's Response to stunner1951's Review

Written on: 01/07/2013

Hi there,
I'm delighted to hear that he provided such great service! I will ensure he is recognised by our director.

Thank you for taking the time to write a review and I'm so pleased to hear you were happy with your renewal and your experience with Chaucer Direct!

All the best,
Nicki

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Stunner1951's reply to Geoffreyinsurance's Comment

Written on: 01/07/2013

Hi Nicki

Thanks for taking the time and trouble to reply.

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Geoffreyinsurance's reply to Stunner1951's Comment

Written on: 02/07/2013

Not at all- my pleasure!

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