Brilliant & Friendly Service

4.7 / 5
92% of users recommend this
  • Customer Service

  • Value For Money

stunner1951's review of Geoffrey Insurance Car Insurance -


“Brilliant and Friendly Service”

Written on: 27/06/2013 by stunner1951 (1 review written)

The Chaucer Direct customer service team is always helpful and friendly. I recently spoke to Joe Jury about a mid term alteration in cover. Joe was knowledgable, extremely helpful and made me feel like a valued customer.

They took the trouble to understand my circumstance and gave me great advice in a very professional manner.

I believe people make great organisations and Joe is a credit to Chaucer Direct.

I have no hesitation in recommending Chaucer Direct for car insurance. I was very pleasantly surprised when my renewal premium was very competitive. What a refreshing change from those motor insurers who entice you to deal with them by heavily discounting premiums as a new customer only to raise them substantially at first renewal.

  • No

    Have you made a Claim

  • Best Cover

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Older Drivers

    Driver Type

  • Customer Service

  • Value For Money

Geoffreyinsurance's Response to stunner1951's Review

Written on: 01/07/2013

Hi there,
I'm delighted to hear that he provided such great service! I will ensure he is recognised by our director.

Thank you for taking the time to write a review and I'm so pleased to hear you were happy with your renewal and your experience with Chaucer Direct!

All the best,

Reply to this comment

Stunner1951's reply to Geoffreyinsurance's Comment

Written on: 01/07/2013

Hi Nicki

Thanks for taking the time and trouble to reply.

Reply to this comment

Geoffreyinsurance's reply to Stunner1951's Comment

Written on: 02/07/2013

Not at all- my pleasure!

Reply to this comment
Report this review
Was this review helpful? 0 0