Esure- Never again mis-sold -rip off renewal

Click here if this is your business
★☆☆☆☆
1.4 / 5
11% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

debrag's review of Esure Car Insurance

★☆☆☆☆

“Esure- Never again mis-sold -rip off renewal”

Written on: 09/09/2011 by debrag (1 review written)

received a renewal quote in post from Esure in June approx £160.00 more expensive than the previous year. Suprised put my details in their on-line quote form and hey presto back around the previous years price. When I phoned them they said the extra was because I had effectively lost my no claims when I phoned them to inform them that someone had backed into me in a car park 2 months previous. I made no claim but they had to clear 3 months to ensure that the other party made no claim on me. The advisor agreed that if the other driver didn't come forward my no claims would be re-instated and I should receive a credit to around the on-line quote price, perhaps even a bit more as the on-line quote did not include my returning customer discount. September no credit received so phoned Esure. I'm entitled to just £20.00 credit apparently the previous adviser didn't know what she was talking about and I've paid around £140.00 for informing them that a car backed into me.

  • No

    Have you made a Claim

  • Auto Renewed

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • esure

    Previous Insurance Company

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0