constant hassle

Click here if this is your business
Co-Op Car Insurance
★☆☆☆☆
1.4
12.0% of users recommend this
  • Customer Service

  • Value For Money

Click here if this is your business

DavidTarver19's review of Co-Op Car Insurance

“constant hassle”

★☆☆☆☆

written by DavidTarver19 on 14/09/2013

Co-op car insurance for Young Drivers is a sick joke.
I continue to get letters from the Director of Car insurance who whilst demanding more money for a policy refuses to explain what he means when referring to an increased policy price due to a "movement". Dspite writing back immediately to ask what this means and why this has resulted in a charge of £127 on a policy which started several months ago, sends a further letter telling me my policy will be cancelled with a week.
Still no explanation.
Whilst they prid themselves on being affordable, the reality is they get your business, then cause you massive problems regarding not just unexplained increases on the policy but also on haing difficulty when downloadng the scanned information you send them when starting the policy, such as your Driving License etc.
Absolutely won't use again and have made it my business to klet my friends know how dreadful the Co-op youngdriver insurance policies are. Sometimes a cheap policy simply isn't worth the continued agro and on going costs!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0