written by Townsend1948 on 14/12/2017
I was referred by my insurer.
Auxillis sent documents that had to be agreed before the Rental was agreed. The cost of the car was to be £370 +vat PER DAY.
The “statement of truth” I had to agree to included a clause in which I agreed that “ I understand that I have a duty to keep the cost of my claim to a minimum” and also that “ I understand that I could be liable for any costs of their vehicle over and above the cost of the courtesy car provided by my insurer”. As my car was off the road 10 days I would have been liable, had the other side refused to pay Auxillis £4500, for all of those costs.
Of course, I could not afford to agree those statements as the risk was too great. Anyone using this firm needs to think twice about what they might be letting themselves in for.
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