Avoid like the plague

I spoke to a number of operators in an attempt to get the current years policy schedule which they had failed to forward on when the policy was taken out. I needed this as proof of no claims accrued. I must have spent 3 hours altogether on the phone repeating the same information because they must have failed to record the communications each time. None of the operators appeared to understand basic concepts. Either that or they were being deliberately obstructive. Each one I spoke to said that they couldn't send proof of NCD until the policy expired. In my experience it has always been sent with the renewal letter. Despite reiterating numerous times that the current policy schedule would be sufficient they were not forthcoming. The one positive aspect of my experience with ASDA was that I never had to make a claim. That I'm sure would have been a nightmare. Take heed of the reviews on this site. I would gladly pay slightly more in order to feel that my issues were being dealt with by people who were helpful and knew what they were talking about