Thrifty by name - con-artists by nature

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Thrifty Car Rental
★☆☆☆☆
1.5
From 440 reviews
12.0% of users recommend this

  • Customer Service

  • Value For Money

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416Newman's review of Thrifty Car Rental

“Thrifty by name - con-artists by nature”

★☆☆☆☆

written by 416Newman on 08/09/2016

We rented a Ford Fiesta from Perth to Carlisle on a Saturday morning. Had to rush as the Carlisle branch kept ringing us to say they were shutting at 12.30pm. Arrived at 12.20pm, but didn't get the chance to refill the half a tank of fuel we had used. Was told they would charge £1.25 a litre which I was prepared to accept as in a rush. Needless to say they have charged way more - basically a full tank at £1.52 a litre. No response from Customer Service. I am reporting them to Trading Standards. Will use Enterprise in future and not these con-artists.

  • September 2016

    Date of hire (month/year)

  • Customer Service

  • Value For Money

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