5 star car hire

Smart Rent a car Bulgaria - smartrentacar.bg
★★★★★
4.9
96.0% of users recommend this
  • Customer Service

  • Value For Money

Delbutwilkins's review of Smart Rent a car Bulgaria - smartrentacar.bg

“5 star car hire”

★★★★★

written by Delbutwilkins on 29/08/2016

Well what can I say.....
This is the second time I have used this company.
The first time we used this company a friend dealt with hiring 3 vehicles.
We were met at the airport in the middle of the night. We were all dealt with efficiently & taken to our cars. It was dark & raining heavily. We didn't have a clue how to get out of the city & the two gentlemen agreed to help . We followed them out of the city & proceeded until we were on the correct road. ( can't thank them enough ).
This year we checked into a hotel after arriving late at night & had arranged for the car to be dropped off at the hotel the following morning at 10.15.
The guy was sat in the lobby filling in the paperwork
as he arrived 5 mins earlier to save time. As quick as a flash we were sat in the car. This time we had a sat nav & after showing us how it worked I asked if he wouldn't mind & direct us on the correct road & he drove out of the city for us where I took over. He then got a bus back! ( a bit nerve racking driving through a city even with a sat nav ! )
The car was great & performed effortlessly . ( I'm now confident enough to drive anywhere now )
I cannot praise this company enough. They go beyond of what you would expect.
I know which company I will be using again next year.
From a 110% happy customer !

  • July/August 2016

    Date of hire (month/year)

  • Sofia

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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