Right Cars Reviews - www.right-cars.com

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Latest Reviews

★☆☆☆☆

“Toll charge scheme when you get to the counter for pickup”

Written on: 04/12/2017 by burkebri (1 review written)

We rented at Orlando airport and after a very long wait finally got to the off-airport pickup site. Because we are Canadians we had to pay $8.25 a day plus tax for a Toll module even though we didn't plan to use any toll roads (Their "policy" is that we could leave the country without paying the tolls). This was not disclosed until we got to the counter to pick up the car. I spent 45 minutes on the phone with Expedia who initially said I should not have to pay undisclosed charges but then a… Read Full Review

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★☆☆☆☆

“Do not use Right Cars at MIA”

Written on: 26/11/2017 by durot2 (1 review written)

I reserved a compact convertible six months in advance and paid in advance for a bucket list adventure. I wanted to drive from Miami to Key West in a convertible. When I arrived there was a VW Jetta with no sunroof instead. The facility was dirty and unprofessional. The whole thing was a sham. They ruined my adventure. People in line behind me didn’t even get a car they had paid for. There were no more cars available… Read Full Review

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★☆☆☆☆

“Stay Away”

Written on: 19/11/2017 by AubreyRussell398 (1 review written)

I rent cars twice a year in Orlando Fl. This company is the absolute worst, their service is never wreaking. Lets start, 45 minutes for a shuttle pick up which they claim to have a pick up every 15 minutes. Once you get to the counter the check in process is long and drawn out. They force you to take their Toll Package even though the sign doesn't say that it's mandatory. They hit you for an extra charge of $8.25 per day plus tax for the toll roads. Another issue is insurance, the rental… Read Full Review

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★☆☆☆☆

“HORRIBLE EXPERIENCE AT FT. LAUDERDALE, FLORIDA AIRPORT”

Written on: 16/11/2017 by richgorberg (1 review written)

CAR RENTAL - NOV. 5-8, 2017 First of all, when we arrived, the agent said I was required to provide a copy of my insurance card and declaration of coverage. This was never expressed to me at all during the time of rental, and the agent said without it, he would not rent the car. I would have happily brought a printed copy if I’d known, but it seemed like this was a way of shaking me down for the daily $17.99 insurance when I did not even need it. Also, my credit card provides rental… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 11/11/2017 by JanelleRoberts (1 review written)

Please do not hire cars from this company. They have charged us double insurance fees. They have also charged this the toll charges and later on we discovered there were no tolls in the city. The lady we met at the office was really rude. Terrible company with disgusting employees… Read Full Review

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★☆☆☆☆

“Right car sucks”

Written on: 19/10/2017 by Delaney196 (1 review written)

They are not at the airport like they said. We were told once we got there they had no cars. Also they don't take insurance that most people pre pay for you have to pay it again. Shady business to say the least ! Talk about you behind you back!! Offel experience never again… Read Full Review

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★☆☆☆☆

“Worst car rental experience”

Written on: 07/10/2017 by Pacoloco (1 review written)

Submitted arrival time,called twice and was waited 40 miinutes after calling at airport. They charge mandatory insurance and toll fees although I denied… Read Full Review

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★☆☆☆☆

“Do not rent from them !!!”

Written on: 25/07/2017 by Ellanewyork (1 review written)

We made a reservation in Miami airport for 8:30 pm pick up Our plane was late for 30 min , I started calling them around 9 pm , no one was there . I didn't get a car or refund. They took a reservation for 8:30 pm and never mentioned that they closing at 8 pm . … Read Full Review

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★☆☆☆☆

“Worst experience so far”

Written on: 17/08/2016 by Maurer175 (1 review written)

I rented a car at Warsaw Chopin Airport branch. First of all, there are no clear directions how to find an office. I had to ask airport staff where it is and not all of them knew that. Car was the worst I have had in the Economy class. When other companies renting out cars such as Opel (Vauxhall) Corsa, Fiat 500L, Hyundai i20 (many times received i30 in Poland) in this class, Right-Cars delivered poor equipped Toyota Yaris with very loud 998 cm3 engine. The only advantage was a low fuel… Read Full Review

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★☆☆☆☆

“Worst ever experience”

Written on: 10/02/2016 by Stevens257 (1 review written)

From the start there was no one to pick us up at the airport. Eventhoug I had provided my flight details and someone was suppose to pick us up, no one came. After we had to call a couple of times a guy came in blaming us for not providing the flight info, yet I had it in my hand but he did not even look at it. They gave us a crappy car, bad GPS which does not pick up other roads than the main road and made us detour a couple of times. Getting back to this guy's dodgy place was another mission… Read Full Review

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★★★★★

“Car Rental In Poland”

Written on: 25/01/2016 by Braydenl369 (1 review written)

I have used Right cars in Poland twice and I have got to say the service has been nothing short of excellent. The car I was provided with was ony a few months old, less than 10K KMS on the clock. Their staff served us quickly and efficiently , no hassle. They have just moved in to the terminal as they are expanding and its easy to see why , as the service they offer is top shop I have no problems in recommending this service to anyone Well done Right Cars… Read Full Review

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★☆☆☆☆

“no deposit return”

Written on: 27/09/2014 by Janelles386 (1 review written)

We had the same problem like others, that we hann´t got back our deposit. We got the answer that the franchise company went into insolvency and right cars has nothing to do with the problem. I just feel betrayed and would never book a car from right cars again… Read Full Review

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★☆☆☆☆

“deposit problem”

Written on: 28/08/2014 by Maynard421 (1 review written)

We hired a car through RIGHT CARS from Glasgow on 24th July 2014 for 3 days, collection of the vehicle went ok, however we were not aware that there was a deposit of £350.00 required - there was no information anywhere on the paperwork to say this. We paid by credit card and were very pleased with the vehicle. We returned it on time and met up with the man at their office, the car was checked over and we were told our deposit would be returned to us via the accounts office, this would take up… Read Full Review

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★☆☆☆☆

“RIGHT CARS and FORTUNA RENT A CAR dishonest false...”

Written on: 28/04/2014 by pepe8386 (0 reviews written)

Stay away from "RIGHT CARS " and " FORTUNA RENT A CAR" HERE IS MY EXPERIENCE: On the first days of February I booked the rental of a car through the website, from the 15th untill the 22nd of April(2014) in Kaunas (Lithuania). Unfortunately, once I arrived there at 8 p.m., on the 15th, I had many big problems. First of all, nobody from the company was there. So I had to call 3 times the number I found in the email, and the man who answered told me that there was no reservation. The second time… Read Full Review

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