written by 167Silva on 07/10/2017
I rented a car through rentalcars for two days in Strasbourg. I felt the rate was very reasonable: 52 Euros.
When I got to the car rental agency I was dismayed to discover there was an 81 Euro city tax added to my fee. When I contacted Rentalcars they said the fine print on the contract disclosed that. This was not TRUE. The contract simply said additional local charges may be applied. I realize Rentalcars cannot control the city service fees, but they certainly can disclose them. Airlines can easily give you a breakdown of those fees on a plane ticket. Rentalcars.com could too -- they just choose not to in order to be the cheapest quoted fare but they will not be the most economical rental company in the long run. I would STAY AWAY. They have SHADY business practices!
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