INTERRENT Car rental in Lissabon Portugal

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mha_233's review of InterRent -


“INTERRENT Car rental in Lissabon Portugal”

Written on: 27/07/2014 by mha_233 (1 review written)

We had the worst Holiday experience ever with the car rental Company INTERRENT in Lissabon Portugal.
We booked a Ford Focus Estate (stationcar) 3 months in advance. When we came to pick it up, there was a 3 hour line in front of us with unsatisfied customers complaining. When finally was our turn, we for sure also became unsatisfied when we where told to downgrade to a smaller car without any kind of pricereduction. They tried to fit us in a VW Golf but the luggage couldnt fit into the smaller car. After at hard discussion for 1 hour they gave us a very old and used Skoda Fabia. This car only worked for 214 kilometres where the engine broke down on the motorway on our way to Algarve.
We got a new car in Faro, and after 9 hours we finally got to our destination in Lagos, normally only 3 hours of driving.
The new was a Clio staioncar, and not a Megane as we paid for, still no pricereduction.
Finally when we returned the car after end af the Holiday, INTERRENT insisted on charging us for the full tank af gas in the car that broke down. The emplyees at the office where polite but did not have the possibilty to help much due to Company policies.

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