Amazing service

4.3 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

Reviewer1956's review of Green Motion - Liverpool Airport -


“Amazing service”

Written on: 03/03/2014 by Reviewer1956 (1 review written)

Green motion offered the cheapest car hire being almost half the price of the other companies and yes I was expecting customer service and quality of car to match, but was given an almost new car and fantastic customer service! The car was spotlessly clean and didn't have a mark on it and as previously mentioned in other reviews the fuel policy is bring the car back with the same amount as you left with, so easy. Can't thank the staff enough for the courteous and helpful way they dealt with everything- will definitely use you again.

  • feb 2014

    Date of hire (month/year)

  • Liverpool

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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Alan130464's Response to Reviewer1956's Review

Written on: 13/08/2016

I also hired a car on 7/8/2016 from green motion liverpool when i returned the car i done a check on the car myself no scratches then i was asked to put my luggage into minibus for airport return when i returned to the car there was a mysterious scratch which wasnt there 5 min earlier so they took £388 of my card if that was not bad enough they then said i had to pay £1 for airport carpark. This company is a joke and only out to make as much money from customers they are a complete rip off i would urge everyone who has been ripped off by this company to pursue your case through a small claims court which im in the proccess of doing but to avoid this hassle PLEASE AVOID GREEN MOTION. I have nothing whatsoever to gain from this and hopefully can save further people from becoming victims.

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