written by on 29/11/2012
We travelled to Pisa Airport in October 2012 having pre-booked Goldcar via Economy Car Rental. It's an experience we never wish to repeat and will give both companies a wide birth in future especially Goldcar. Their staff are rude, ignorant and INTIMIDATING to say the least - we have never been treated so appallingly by anyone. We also witnessed them using their rip off tactics on other customers as reported by other reviewers on this site. It almost spoilt our holiday and we certainly wasted several valuable hours trying to get the money back that they conned us out of (they still owe us 50euros, but guess we got off light!)
Please, please don't go near these people - we generally use AUTOREISEN and have always found them to be straightforward, helpful and polite with no nasty surprises.
Wish I'd read this site before we booked!
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