Disgusting car company!

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

amandawalden's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Disgusting car company!”

Written on: 09/07/2018 by amandawalden (1 review written)

Absolutely disgraceful company, we paid for car on line and when we arrived at the airport were told we needed to pay a further £280! £80 was for fuel and refundable so that’s ok, £200 I kept asking what it was for they kept saying for the car, so in the end we paid.

Upon going to the car it was a downgrade and full of dents, the passenger door was completely caved in! I contacted customer services and they said to me don’t worry you have the “super insurance” which confused me as I hadn’t paid for this. Guess what this is what the man on the desk sold me without me accepting! This was more then the rental of the car, there must be a law against this. AVOID AT ALL COSTS

  • June 2018

    Date of hire (month/year)

  • Spain, Malaga

    Country & City of hire

  • Poor

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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