rip off car hire from Alicante airport - do not use

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kyHammond67's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“rip off car hire from Alicante airport - do not use”

Written on: 05/04/2018 by kyHammond67 (1 review written)

I have tried to email my complaint to Goldcar rental directly, but cannot find a email address anywhere.

If Goldcar rentals do read their reviews pls check your records and get in touch with me directly.

I will keep copies of my complaints for my next visit to Alicante. pls read below

Dear Sirs

I fail to see how we can be charged for additional fuel, plus a penalty, as we filled the car up just before we dropped it off, to the point where it would not take any more fuel.

I have attached a copy of the receipt, which shows the petrol station, the closest to Alicante airport, the time when we fuelled the car. Again you can check the time of fuelling the car and the time we dropped of car at the airport.

I would clearly not put euro 34.17 into the car, knowing well in advance that a penalty of euro 50.00 would occur anyway for the balance of euro 9.00.

I wish you to look into this and look forward to your reply by return.

Regards

  • 24.03.18

    Date of hire (month/year)

  • Alicante Spain

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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