Terrible service! No go!!

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

MDokter's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Terrible service! No go!!”

Written on: 26/03/2018 by MDokter (1 review written)

I arrived a bit late to pick up the car because of a delay of the plane. It was not a problem said the employee of goldcar but I had to buy the insurance of 130€ otherwise the car was not available anymore. I could not believe this and asked to make a new booking as that would be cheaper.. this was also not possible.. in the end I needed a car so had to buy the insurance ;-( never ever again with these people! I said I was going to write a terrible review and then I got 30€ discount!!

  • March 2018

    Date of hire (month/year)

  • Italy Lamezia Terme

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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