Worst car hire experience ever

★☆☆☆☆
1.2 / 5
4.9% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“Worst car hire experience ever”

Written on: 25/03/2018

Felt pressured to purchase their insurance - even though I did not want this. Constant pressure to buy insurance incl. 1500 Euro credit card hold, 3500 Euro payment I'd have to make if car stolen, 150 Euro to answer breakdown phone plus 2 euro per km recovery cost. When I agreed reluctantly this was ok, strangely my credit card would not work
All these costs disappeared when I agreed to pay insurance apart from my credit card not working.
Worst car hire experience ever, insurance cost 3.5 times the cost of the car hire

  • March 2018

    Date of hire (month/year)

  • Italy - Rome Ciampino airport

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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