The absolute worst!

★☆☆☆☆
1.2 / 5
5% of users recommend this
  • Customer Service

  • Value For Money

AlsJen's review of GoldCar Rental - www.goldcar.es

★☆☆☆☆

“The absolute worst!”

Written on: 27/02/2018 by AlsJen (1 review written)

Unbelievably bad!! Do not rent a car from this company. £200 for a new tyre and £250 for a new fog light that was already broken - WOW. We didn’t even use the fog lights. The worst service. Can’t believe a company such as this exists. Do not be fooled by the cheap prices. No one checks your car beforehand so make sure you give it a thorough check - including any prior damage such a nails in tyres and damaged fog lights.

  • Feb 2018

    Date of hire (month/year)

  • Almeria, Spain

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

By Goldcarrental

Written on: 06/03/2018

Hi,

Thanks for your comment.

We're trying to improve our services and your opinion is essential to do so.

On the issue you described, please note that all of our basic procedures are stated on your confirmation voucher as well as on your contract. Please refer your case to our Customer Service department by opening a query through our website. That way, they’ll get in touch with you and manage your case ASAP.

Kind regards.
Victoria R.
Goldcar Representative.

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