holiday ruined! a disaster do not use

Europcar
★☆☆☆☆
1.2
6.0% of users recommend this
  • Customer Service

  • Value For Money

Mauricio333's review of Europcar

“holiday ruined! a disaster do not use”

★☆☆☆☆

written by Mauricio333 on 28/03/2017

hired a car from Alicante airport drove half an hour to destination with a burning smell. next day drove 10 mins hard to select gears, smoke from under bonnet had car picked up (apparently I burnt out clutch) did go back to pick up other car from airport this was dragging and surging (injectors?) dangerous to drive with a family of seven took car away next day. hundreds of pounds still being taken from bank most recent for 1400 for damage to cars we haven't done even though we took their insurance. total disgrace!

  • August 2016

    Date of hire (month/year)

  • Alicante Airport

    Country & City of hire

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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