I can not understand....

Enterprise Car Rental - enterprise.com
★★☆☆☆
2.0
From 843 reviews
24.0% of users recommend this

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  • Value For Money

BrianaWoods's review of Enterprise Car Rental - enterprise.com

“I can not understand....”

★★★☆☆

written by BrianaWoods on 26/06/2014

I can not understand how enterprice has a customer service employee instead their goal is aid you pay more, in the office of Baltimore airport serves me on Friday June 20 at 1:00 am an operator in the counter that the result was a booking for $ 75 pass to $ 340, I trust the process, my mistake, I did not see the detail to the hotel, not the action was honest employeewhent I return the vehicle JULY treated me, I explained what happened and she with high professionalism and training course with a professional customer service resolved the problem immediately, and pay what he owed ​​thanks to JULY Enterprice not lost a customer .. .., take care, and Enterprice have to review the employee.

Luis Machado

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Enterprisecares's Comment

Written on: 26/06/2014

BrianaWoods., Customer service and satisfaction are very important to us at Enterprise. I would like to follow up with you. Please email me with the complete details, exact renting location, and any rental agreement numbers. Please reference #140626-002547. I look forward to hearing from you soon, thank you. Chris, Social Media Monitor, Enterprise Rent-A-Car

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