Surprisinly Pleased

2.0 / 5
24% of users recommend this
  • Customer Service

  • Value For Money

BFreeman's review of Enterprise Car Rental


“Surprisinly Pleased”

Written on: 07/02/2014 by BFreeman (1 review written)

During our -20 deg temperature harsh winter period - Jan 21, 2014 – my car refused to go. It was after work hours and I placed a call to Enterprise. Even though they were approaching the closing time...they worked with me and had someone come to my place of work –to pick me up. The service was fantastic! The Assistant Manager at the Enterprise - Dundas St., Mississauga- and the entire staff were courteous, helpful and accommodating. I really cannot say enough. I was picked up at work...brought to Enterprise. The location had actually closed...but the staff were there ready to serve me. As my personal vehicle is an all-wheel-drive, they leased me an AWD Jeep – for the same cost as a smaller vehicle. The car was exceptionally clean and warmed for me.

I had to keep the car an additional couple of hours over the 24 hour time period. This was accommodated also (price wise and time). Then they offered to drive me to the garage where my car was being repaired.

All in all – an excellent experience. Thank you to the staff!!

Barbara Freeman

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Nannywonga's Response to BFreeman's Review

Written on: 27/02/2014

Yeah, I'm really surprised too, surprised they didn't rip you off.

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