Will be renting again

2.0 / 5
24% of users recommend this
  • Customer Service

  • Value For Money

tanya_keith's review of Enterprise Car Rental


“Will be renting again”

Written on: 23/07/2013 by tanya_keith (1 review written)

We were abit worried about rent as I had read alot of bad reviews on the website but for the weekend special price we couldnt really say no 43 pound friday till monday we did chose to pay an extra 40 as it would reduce excessbut that was are choice and a we only had money in cash not on card it was just taken off our deposit it was the st.helens branch and we had a chevy spark it was so cheap on petrol we couldnt believe it next time we will have to rent one with a bigger boot as ive seen bigger boots on a smart car it wouldnt even fit a buggy in but we did have a choice of cars so once again our choice and we ve three kids and dont really go anywhere far because one its to expensive on the trains and two both my youngest are under 5 and they get bored, so we filled the weekend with as much as possible and my husband said even if they keep the deposit it been a lovley weekend so we took it back monday morning after we had give it a little clean and a jet and they told us the car looked lovley and clean and are refunded deposit will be in our banks in 48 hours we were given a receipt and hopefully it will be in there when they say. I have rambled a bit but theres lots of bad reviews which are very good for making you aware before you go there but i thought i would leave my good one everyone will have a different experience one thing we did do was checked the car thourghly before we left and even asked could we take pics of the only two scrathes that were on the car as she said they didnt need to be notice but if worried just record on your phone or anything like that to give you peace of mind but i wanna say thanks to the st.helens branch

  • 19/07/2013-22/07/2013

    Date of hire (month/year)

  • st.helens merseyside

    Country & City of hire

  • Good

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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Enterprisecares's Response to tanya_keith's Review

Written on: 25/07/2013

That's great to hear! Thank you for choosing us and letting us know how the experience went. We're here to help, so keep us in mind for the future. And I'll definitely be sure to pass along the good word to the folks at the St. Helens branch. Take care and safe travels!
Social Media Team
Enterprise Rent A Car

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