I wrote a review two weeks ago about being very unhappy that we were overcharged with one extra day by Europcar at East London Airport South Africa. I am Happy to report that Europcar and also with the help of Economy car rentals, our query was resolved and we were refunded with the charges for the one day. Thank you so much for everyone that worked on my query and made it a success story with a happy ending. I would have liked to know that they work on 24 hours and because we got the car earlier we should have made sure the car was back by no later than the pick up time. because we were unaware of that, we brought the car back 40 minutes later then the pick up time and we were charged for a full day.

Unfortunately, there is no option to check 'no stars' when rating this company. This company is a rip off. They offer an insurance called "Refundable excess" to cover any damage upto a relatively small amount. When making a booking, I did not realized that this box was already checked, so I had to pay $97 extra for this insurance. The way it sounded (refundable) I thought it would be refunded after I completed my trip since I didn't do any damage to the rental car. Well, it is NOT refundable!! The wording on their site and documents need to be read very carefully. Because of this rip off alone, I will NEVER book any vehicles through this company. They can rip someone off only once!! Additionally, I had to wait for more than one hour to pick up my car at my destination as there was only one agent helping and a long line of customers. This was excruciating after a very long trip. If I hadn't already paid for this reservation, I certainly would have gone to another car rental counter which would have been faster AND cheaper! Furthermore, this company as a middleman does not provide better prices when booking rental cars. If I went directly to the car rental company, I would have gotten a better deal. NEVER do business with the Economy Bookings!

The car was ok, but the rest was pure misery. RBC Europe, Rental Reservation Center has partnered with, "OK Rent a car" in Mallorca. The car picked up at OK Rent a car. I can not recommend this company. It's too expensive. Extra charges on which you are not indformeret about before you book your car. I had received an order specifications of a car to 439 €. But at pickup cost € 699.75. An increase more at € 260.75. We arrived late at night and did not have a chance to cancel resevationen. - Which would have cost us € 75. We had booked our car through RBC Europe, Rental Reservation Center. I can strongly warn against this! They inform you a false price. I will go to the European Commission, to stop these mafia company. I have good contacts in the EU.

Great booking website in my personal experience I can say that such easy booking I never met before, you know. Lot of cars, for any type of people (young ones, seniors and etc.), great car equipment and condition. Actually I'm thinking about buying one of Ford Fiesta 1.2))) Everything cost me about 135 euros for a week (car rental in Bucharest). Actually its kinda hard to find a good rental car in Bucharest. I picked up car in Baneasa Airport and no waiting's or any issues. I arrived at airport and car were already waiting for me. They have good car rental process starting from booking till car exploitation. Definitely deserve to be checked up!

Visit economycarbooking.com for more information, because reviews below don't reveal the real situation. For the beginning I'd like to say that I have a great experience in car hire. I worked with about 10 car hire companies and I realized one thing that you need to find more companies to get a really LOW price! This company (RBC Europe) offers a great car fleet in a good condition (at least that times when I rented a car they were like new). Conclusion - cars are great. Never worked with their customer service so I can't say anything. All those who wants a great car for unbelievably low prices. You're welcome)

economycarbooking.com - I'd gave them 6 stars if I could! Customer service were on a top level, regarding my trip it was just hilarious! First we arrived Madrid and our Opel Astra waited already for us. Car was in a great condition, guy that were near the car - Silvio were kind and helpful. After that we drove to Malaga to celebrate Easter. Great time spent there, great climate, delicious cuisine and cheap prices. Also RBC Europe offered us pretty low prices for car rental in Madrid. Anyway, good company and great trip. Thank you!

I clicked on five stars overall rating because they really deserve it. I took Ford 1.8 and I'm very pleased with it. You know that you can save much more money by asking them for a discount. Kind and responsible CS (customer service) were on high level and they're interested in helping you not only on the road but in your trip too. Car condition were excellent, looked like new. Regarding website, its pretty easy, nothing hard to think of, everything is on a casual user level. I think that's all I wanted you review. Thanks and have a good trip!

I definitely would recommend this website to anyone I know. Really for 10 pounds you can hire a car you want. With their car choice from sedans to SUV's you would be satisfied, I guarantee. I don't know anything about their customer service, but cars are great and booking process is kinda easy. Nicest thing were that at Malaga's airport my car were already waiting for me at my arrival, its really is more safer than you travel on foot (thats my opinion). Ou, almost forgot! When you book a car try to have a discount from them, I'm sure they'll think something. Regards, Alexandra!

Incredibly useful website! From my personal experience I can say that I had never experienced so much gracious customer service. I called to inquire about their reservation. Specialist not only helped me but gave some good tips that helped me a lot in my trip. Hope this company will further please with so good customer service. Also a few words about their HUGE car fleet. When I wanted to choose a car it was kinda hard with such choice, anyway this makes me happier! RBC Europe thank you and have a good business! Kind regards from Melanie!

economycarbooking.com - have a great price value and awesome car fleet. I booked Opel. Cool car, only thing that I didn't liked were transmission, everything else were just great! I'll never forget my trip to Portugal, thanks to you RBC Europe. My trip thanks to you were faster, cheaper and safer!

My review should be about RBC Europe only, but I also wish to tell you a few words about my trip to Latvia. This is a great country with huge amount of sightseeing, restaurants, bars, culture building and etc. My trip destination were Riga. Capital of this great country! So many things to do and see - St. Peters Church, Blachead House, "Latviesu strelnieki", Old Riga. I definitely need to visit this city one more time! Regarding company itself its a great company with huge amount of satisfied customers, great car fleet and affordable prices! Never thought that a car booking might be so easy and fast. Thank you guys for doing such great job!

First company that offers great car choice for affordable prices! Every time I hire car from RBC Europe I save some money. Website is pretty good, nothing unusual and easy to navigate! Booking process took me about 3-4 minutes! In my great experience I can guarantee that this company will always help you! Customer satisfaction is their main priority! I recommended my neighbor next time she'll go to trip to book a car from them. Hope you guys and my neighbor will be such satisfied as I am. Cheers!