They look after their customers

Economy Car Booking - www.economycarbooking.com
★★★★★
4.8
From 95 reviews
96.0% of users recommend this

  • Customer Service

  • Value For Money

Anah420's review of Economy Car Booking - www.economycarbooking.com

“They look after their customers”

★★★★☆

written by Anah420 on 28/05/2016

I wrote a review two weeks ago about being very unhappy that we were overcharged with one extra day by Europcar at East London Airport South Africa. I am Happy to report that Europcar and also with the help of Economy car rentals, our query was resolved and we were refunded with the charges for the one day. Thank you so much for everyone that worked on my query and made it a success story with a happy ending. I would have liked to know that they work on 24 hours and because we got the car earlier we should have made sure the car was back by no later than the pick up time. because we were unaware of that, we brought the car back 40 minutes later then the pick up time and we were charged for a full day.

  • 20 April 2016 to 01 May 2016

    Date of hire (month/year)

  • south africa

    Country & City of hire

  • Good

    Condition of vehicle

  • Customer Service

  • Value For Money

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