Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★☆☆☆☆

“Awful company”

Written on: 11/11/2017 by jimmyb68 (4 reviews written)

I have used numerous car hire companies over the years, and I know they can be a bit shady but this is the first time I have ever been so badly treated by one. I booked the car hire with Easirent via Car Hire Labs – the charge was €86.10 for 5 days’ car hire in Ireland including an infant car seat. Shortly before travel, I had an accident and so was not fit to drive so I changed the lead driver with Car Hire Labs to my wife’s name. I received the notification from Car Hire Labs that… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 08/11/2017 by DravenUnderwood113 (1 review written)

Hands off this company!!!  Don't be fooled by their low quoted prices. Their entire business model is based around using manipulation, and intimidation to get you to buy their expensive extras. Even if you repeatedly say no, they will find a way to sneak it into your agreement, and once you sign it there is no coming back. You can complain all you want, their horrendous customer services will laugh you off… Read Full Review

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★★☆☆☆

“Read the small print!”

Written on: 07/11/2017 by tonyglenn (1 review written)

My daughter booked a car hire at Easirent, Cork Airport. The booking form clearly stated the cost would be 46 euro. Having finally found the Easirent 'cabin' late at night, in the back of beyond, she discovered the catch....another 160 euro to avoid massive insurance excess charges! It's all there in the Terms and Conditions, look carefully and you'll find the table of charges. It was too late for my daughter to go anywhere else, so she had to pay. When I rang to complain, the manager as good… Read Full Review

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★☆☆☆☆

“Never ever rent a car with EASIRENT DUBLIN!”

Written on: 07/11/2017

Never ever rent a car with EASIRENT DUBLIN! There is only one guy that works there (possibly the franchise holder). In the past six month we rented a couple of times with this company, including one time in Manchester (which we only had to wait 40min for the shuttle). The only two reasons we kept doing it was because they had the cheapest price and were the closest to our house. BUT, WE HAD PROBLEMS IN EVERY SINGLE BOOKING! For the first time, he made us wait over an hour to show up to work… Read Full Review

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★☆☆☆☆

“I picked up the car at LHR beginning September after a...”

Written on: 06/11/2017 by Mickanic (1 review written)

I picked up the car at LHR beginning September after a long flight from SE Asia. All went well with delivery and the car was good throughout. On return they picked up on a small cut in the sidewall of one tyre. Was it done by me or before, I cannot say for sure but have no reason to believe it was me from my usage experience that week. So my fault for not inspecting the car with a magnifying glass after my 13 hours flight. My complaint is as follows and I have read of this many times on the… Read Full Review

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★☆☆☆☆

“So bad...”

Written on: 22/10/2017 by Porterfielder1964 (1 review written)

Might be the one of the cheapest around, but definitely offers the WORST customer service I have ever experienced out of all the companies I have ever dealt with in the UK. I've never written a bad review before but this company inspired me and totally deserves it. First, they decided to close one of their branches a few hours earlier than advertised so I had no one to return my car to! Naturally, this caused a lot of panic and inconveniences. I wondered around asking if anyone knew was going… Read Full Review

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★★★★★

“Highly Recommend”

Written on: 14/10/2017

Brilliant service...Used several times with no problems and a professional service at both Gatwick and East Midlands Airports. Was picked up within 15 minutes of calling once arrived at EMA and was allowed to drop car off very early on my return and driven back to airport. Excellent value for money and will DEFINATELY use again Can't fault… Read Full Review

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★☆☆☆☆

“DO NOT be fooled by their cheap prices!!!!”

Written on: 13/10/2017 by NorfolkBadger (1 review written)

Do not fall for their cheap prices. They will sting you for expensive insurance. As an off site rental company, they think they have you captive, as you cannot get back to airport without their pick up service. I have never had such a terrible experience from any company, ever!! Their cheap price is a loss leader to get you hooked, before they force you into buying their hideously expensive insurance. I walked out of their office at Stansted and had to hitch back to the airport, where Hertz… Read Full Review

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★★★★★

“The best car rental by far!!!”

Written on: 11/10/2017 by YaritzaRooney464 (1 review written)

Fantastic guys, everything as explained on our call and on your website was just perfect so well done ill be using your services again very soon. Cheers… Read Full Review

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★☆☆☆☆

“Appalling service and customer care.”

Written on: 09/10/2017 by LynnJB (1 review written)

I booked a hire car with Easirent online in September 2017 after being pleasantly surprised by the price for an economy car which is all I needed while visiting friends in Manchester. Unfortunately my flight was delayed and despite phoning the office as soon as I possibly could to ask for my airport pick up I was left waiting in the cold for an hour. The reason given was that there was a driver shift change, there was a backlog of passengers due to many flights being delayed and the roads were… Read Full Review

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★★★★★

“preston branch”

Written on: 14/09/2017 by redandy599 (1 review written)

turned up for van and was quickly dealt with,had a good look round the van with staff member to check any previous damage to vehicle and i was also taken through the driver controls and aids (not all of them do that),van ran really well and was clean and tidy inside, only issue was a door panel inside tailgate which was dealt with quickly and without a fuss. I have used preston before so i know that they look after there customers and this time was no different, will i use them again ?most… Read Full Review

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★★★★★

“Excellent”

Written on: 13/09/2017

Friendly staff. Excellent service. Good vehicle for the right price. Wish they had a branch in Hemel Hempstead as Luton is bit too far, but its worth the travel… Read Full Review

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★★★★★

“Easy and simple van hire!”

Written on: 12/09/2017 by Dawny-Shauny (1 review written)

Hired van for moving house August 2017, Preston branch. Staff helpful and friendly. Straight forward hire. Went in the morning to collect the van, got sorted quickly and efficiently. Didn't have anywhere to park van overnight so was told we could bring van back that day to park up and just deliver keys back the following morning, most helpful when you don't have off road parking. Would definitely use again and again no hesitation, have recommended to family and friends. In fact have… Read Full Review

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★☆☆☆☆

“Just adding my experience to help others. Rental with...”

Written on: 09/09/2017 by Jovo (1 review written)

Just adding my experience to help others. Rental with Heathrow Airport Hired a 1 year old ford fiesta for 3 days just to get me home 10 miles away. Didnt use in that time, drove carefully in 20 miles total use. Got stung with a 2mm mark on one alloy human eye struggles to see. £200 damage + £50 admin fess. So what should have cost me £42, ended up $292. Totally unpleasant fake staff. Manager wasnt available etc etc, no surnames given by front desk. All are in on the operation… Read Full Review

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★★★★★

“Smooth rental process. No problems with car.”

Written on: 27/08/2017 by Annab271 (1 review written)

Smooth rental process. No problems with car… Read Full Review

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★★★★☆

“paying for fuel so you can return it empty ”

Written on: 24/08/2017 by 320Shaffer (1 review written)

We paid £95 pounds when we got the car so we could return it empty but we didn't use all fuel in vehicle so each time some one returns there vehicle easirent are on a winner each time if we could of siphoned the fuel we would have done… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 16/08/2017 by katewalker01 (1 review written)

Booked on line with easirent to hire a small car, collecting from Dublin airport for 8 days, it was the cheapest by about £20 compared to other car hire companies. Arrived in Dublin at 21:30. Had to wait nearly an hour to be picked up and taken to Easirents office as their van had broken down. On arrival we and another customer were told, without the slightest apology that they didn't have any cars left of the size we had booked as it was summertime and they were busy. This meant our only… Read Full Review

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★☆☆☆☆

“Worst car company we have used!”

Written on: 16/08/2017 by Tanner345 (1 review written)

Easirent Car was not easy at all. We had the rudest girl on the service desk, very miserable and unhelpful. Rude when we didn't accept any extra add ons. Didn't offer any advice when declining every single proof of address we had to offer. Blamed us for there system failing and not accepting any of our creditcards. Said we had bank issues. Hands down worst experience with any of the car rentals we have used. Walked away with no car, missed my family wedding. (Family from NZ were over) This… Read Full Review

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★★★★★

“Good experience with easirent”

Written on: 14/08/2017 by acMiranda144 (1 review written)

I had a very good experience with easirent. The staff wore very profesionale and the cars in good shape. No issue to pick-up or drop-off the cars. Thank you… Read Full Review

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★★★★★

“Great”

Written on: 12/08/2017 by Mayo123 (1 review written)

Excellent customer service, very friendly and helpful… Read Full Review

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