Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
75.2% of users recommend this
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  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★★★★☆

“Good”

Written on: 18/01/2018 by 82Barnes (1 review written)

Good experience. Fast processing in car delivery. Accepting debit cards is a easy way for many people to hire car… Read Full Review

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★★★★★

“Excellent Rental”

Written on: 10/01/2018 by 254Dunn (1 review written)

Great price, great car, and great service. I have been a main brand renter for years. I decided to try Easirent to try to save a bit of money. I was worried all the way though the process and waiting for the extra costs to fall into place. They never did, even though I was an hour late dropping it off due to traffic. I will certainly use them again. Probably next week! Thanks to the staff in the Bristol Airport office, great job!… Read Full Review

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★☆☆☆☆

“Terrible experience!”

Written on: 09/01/2018 by Amyk348 (1 review written)

Additional charges for second driver not explained, awaiting fuel refund after 2 weeks, no paperwork received at pick-up (they later say it was emailed to the wrong email address), no clear directions to pick-up point (had to take a bus from Edinburgh airport), different drop-off point (they relocated and we were not advised beforehand), on the email of agreement later received they appear to have copied the same signature in 4 different boxes (hmmm). I have made an online complaint via their… Read Full Review

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★☆☆☆☆

“Easirent rip off”

Written on: 03/01/2018 by vwFreeman234 (1 review written)

Ive just seen Ive had £70+ taken off my credit card 17 days after I rented a car from Easi rent in Edinburgh. Always ALWAYS take a copy or a picture of your signed off and ok'd rental agreement when you hand it back and always check the car yourself so it matches what is on the form. Their business model seems to be to lure you in with low charg rates and then sting you with other things. BE CAREFUL. I now have to follow up on this dodgy charge wasting my time doing it… Read Full Review

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★☆☆☆☆

“Back to the days of dodgy car hire companies”

Written on: 20/12/2017 by AWood08 (1 review written)

I hire 2-3 cars a month and never have issues with any car hire company. Hiring with easirent is like going back to the nineties where there are all sorts of dodgy practices and hidden charges. They basically want you to pay for their expensive insurance and if you don't they penalise you by holding a large deposit £1250 in their bank account for a long time. They have had mine for 9 days and I still haven't had it refunded and can't get through to the office. All others just hold this for the… Read Full Review

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★☆☆☆☆

“Stay away - we got stung!”

Written on: 20/12/2017 by JaydonMarsh168 (1 review written)

We got stung in Manchester Easirent! They will either take £1250(!!!!) excess (they actually take this from your card - not like usual excess where you pay IF you have an accident!) or to avoid that you have to buy their insurance even though you already have bought 'full coverage' when you made the booking. Cost us £80 on top of 'cheap' hire just to get out of them taking £1250 from our card. They also take £95 fuel deposit (was a Fiat 500 sized car that probably only took £40… Read Full Review

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★☆☆☆☆

“Never rent from EASIRENT! they are the biggest sham...”

Written on: 07/12/2017 by Alicia392 (1 review written)

Never rent from EASIRENT! they are the biggest sham company ever! I got a PCN ticket whilst I didn't even have the car but they still kept my details they came up with the biggest lie ever to cover their tracks. The MANAGER who runs the HEATHROW branch - is as rude and dodgy as his car`s!!!!!! Sometimes to need to experience something for yourself - but trust me you will get STUNG!!… Read Full Review

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Alboing's Comment

Written on: 20/12/2017

totally agree - Manchester was just as bad! We got stung because they will either take £1250 excess (they actually take this from your card) or you have to buy their insurance even though you already have bought 'full coverage'. Cost us £80 on top of 'cheap' booking!

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★☆☆☆☆

“Don't rent with them unless you feel lucky”

Written on: 01/12/2017 by JamarionKeating279 (1 review written)

The CDW is mandatory and invalidates your credit card, but has a high deductible and with minor damage the entire amount of 1250 pounds plus a 75 admin fee was taken from me even though they said the damage would be at most a few hundred pounds. Unless you feel really lucky you won't have an accident do not be fooled by the low rental fee - they will make it on you another way. … Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 11/11/2017 by jimmyb68 (4 reviews written)

I have used numerous car hire companies over the years, and I know they can be a bit shady but this is the first time I have ever been so badly treated by one. I booked the car hire with Easirent via Car Hire Labs – the charge was €86.10 for 5 days’ car hire in Ireland including an infant car seat. Shortly before travel, I had an accident and so was not fit to drive so I changed the lead driver with Car Hire Labs to my wife’s name. I received the notification from Car Hire Labs that… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 08/11/2017 by DravenUnderwood113 (1 review written)

Hands off this company!!!  Don't be fooled by their low quoted prices. Their entire business model is based around using manipulation, and intimidation to get you to buy their expensive extras. Even if you repeatedly say no, they will find a way to sneak it into your agreement, and once you sign it there is no coming back. You can complain all you want, their horrendous customer services will laugh you off… Read Full Review

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★★☆☆☆

“Read the small print!”

Written on: 07/11/2017 by tonyglenn (1 review written)

My daughter booked a car hire at Easirent, Cork Airport. The booking form clearly stated the cost would be 46 euro. Having finally found the Easirent 'cabin' late at night, in the back of beyond, she discovered the catch....another 160 euro to avoid massive insurance excess charges! It's all there in the Terms and Conditions, look carefully and you'll find the table of charges. It was too late for my daughter to go anywhere else, so she had to pay. When I rang to complain, the manager as good… Read Full Review

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★☆☆☆☆

“Never ever rent a car with EASIRENT DUBLIN!”

Written on: 07/11/2017

Never ever rent a car with EASIRENT DUBLIN! There is only one guy that works there (possibly the franchise holder). In the past six month we rented a couple of times with this company, including one time in Manchester (which we only had to wait 40min for the shuttle). The only two reasons we kept doing it was because they had the cheapest price and were the closest to our house. BUT, WE HAD PROBLEMS IN EVERY SINGLE BOOKING! For the first time, he made us wait over an hour to show up to work… Read Full Review

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★☆☆☆☆

“I picked up the car at LHR beginning September after a...”

Written on: 06/11/2017 by Mickanic (1 review written)

I picked up the car at LHR beginning September after a long flight from SE Asia. All went well with delivery and the car was good throughout. On return they picked up on a small cut in the sidewall of one tyre. Was it done by me or before, I cannot say for sure but have no reason to believe it was me from my usage experience that week. So my fault for not inspecting the car with a magnifying glass after my 13 hours flight. My complaint is as follows and I have read of this many times on the… Read Full Review

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★☆☆☆☆

“So bad...”

Written on: 22/10/2017 by Porterfielder1964 (1 review written)

Might be the one of the cheapest around, but definitely offers the WORST customer service I have ever experienced out of all the companies I have ever dealt with in the UK. I've never written a bad review before but this company inspired me and totally deserves it. First, they decided to close one of their branches a few hours earlier than advertised so I had no one to return my car to! Naturally, this caused a lot of panic and inconveniences. I wondered around asking if anyone knew was going… Read Full Review

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★★★★★

“Highly Recommend”

Written on: 14/10/2017

Brilliant service...Used several times with no problems and a professional service at both Gatwick and East Midlands Airports. Was picked up within 15 minutes of calling once arrived at EMA and was allowed to drop car off very early on my return and driven back to airport. Excellent value for money and will DEFINATELY use again Can't fault… Read Full Review

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★☆☆☆☆

“DO NOT be fooled by their cheap prices!!!!”

Written on: 13/10/2017 by NorfolkBadger (1 review written)

Do not fall for their cheap prices. They will sting you for expensive insurance. As an off site rental company, they think they have you captive, as you cannot get back to airport without their pick up service. I have never had such a terrible experience from any company, ever!! Their cheap price is a loss leader to get you hooked, before they force you into buying their hideously expensive insurance. I walked out of their office at Stansted and had to hitch back to the airport, where Hertz… Read Full Review

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★★★★★

“The best car rental by far!!!”

Written on: 11/10/2017 by YaritzaRooney464 (1 review written)

Fantastic guys, everything as explained on our call and on your website was just perfect so well done ill be using your services again very soon. Cheers… Read Full Review

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★☆☆☆☆

“Appalling service and customer care.”

Written on: 09/10/2017 by LynnJB (1 review written)

I booked a hire car with Easirent online in September 2017 after being pleasantly surprised by the price for an economy car which is all I needed while visiting friends in Manchester. Unfortunately my flight was delayed and despite phoning the office as soon as I possibly could to ask for my airport pick up I was left waiting in the cold for an hour. The reason given was that there was a driver shift change, there was a backlog of passengers due to many flights being delayed and the roads were… Read Full Review

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★★★★★

“preston branch”

Written on: 14/09/2017 by redandy599 (1 review written)

turned up for van and was quickly dealt with,had a good look round the van with staff member to check any previous damage to vehicle and i was also taken through the driver controls and aids (not all of them do that),van ran really well and was clean and tidy inside, only issue was a door panel inside tailgate which was dealt with quickly and without a fuss. I have used preston before so i know that they look after there customers and this time was no different, will i use them again ?most… Read Full Review

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★★★★★

“Excellent”

Written on: 13/09/2017

Friendly staff. Excellent service. Good vehicle for the right price. Wish they had a branch in Hemel Hempstead as Luton is bit too far, but its worth the travel… Read Full Review

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