Do not book here

3.8 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

352Salisbury's review of Easirent Vehicle Rental


“Do not book here”

Written on: 25/08/2014 by 352Salisbury (1 review written)

Terms and conditions do not outline that driver has to be credit card holder. When we had no other option their customer service was terrible and they could not give us any of the money we had already paid back despite us not having a car. Head office just told us we were rude. Had to cancel our whole holiday. Nightmare. 4 other customers having same problem in the office with us. They also walked out. DO NOT GO HERE

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Fredsbuddy's Comment

Written on: 25/08/2014

Am taking them to the small claims court on 3rd September. Let's hope I can strike a blow for justice and hit them where it hurts, in their pocket. They don't give a damn about their customers and I'm so sorry you had such a rotten experience.

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