ECarz - www.ecarz.co.uk

ECarz - www.ecarz.co.uk
★★★★☆
4.3
95.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

“regular hire at cheap rate”

★★★★☆

written by on 30/11/2017

Got a car at Bari airport via Locauto with whom have hired previously. Good clean car with no probs. Benefit was cheap price through ECarz ( 70% of cost with other suppliers)

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“Excellent vehicle , amazing service, great value for...”

★★★★★

written by Tonisousa66 on 28/10/2017

Easy to booking a car, to collect your car and drop it. Excellent service

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“Cheap price with good provider ”

★★★★★

written by Broussard1993 on 11/10/2017

Much cheaper than buying direct from europcar- easy pick up and drop off . Only issue was first 2 cars I was provided with had u recorded damage so I changed before taking cars. Dread to think what would have happened if I hadn’t checked and noticed the damage !!

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“Good Car Hire experience”

★★★★☆

written by Barnettdl440 on 01/10/2017

Got to choose our car and we picked a fairly new model with low miles. Car was clean and fresh. Everything worked. Very happy with our holiday car.

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“Easy pick up and drop off ”

★★★★★

written by jjSimpson4 on 17/08/2017

Easy pickup and drop off. Brand new car but it was not a VW Touran ( is it ever?)

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“Efficient ”

★★★★☆

written by Baileyfw64 on 13/07/2017

Easy to collect, busy at the airport,plenty of staff on the desk to assist. Drop off quick,efficient. Didn't like the first car, changed it no issues.

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“Easy to use”

★★★★☆

written by Johnstonqx1970 on 25/06/2017

Easy to use website. Clear and concise. Good selection of cars and mileage options. I wouldn't hesitate to recommend to family or friends.

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“Good value”

★★★★☆

written by 109Fernandez on 10/06/2017

Good value for money. Full to full petrol. Still not happy with hard sell on excess insurance despite informing staff that I had organised independently.

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“Efficient service at a competitive price”

★★★★★

written by Chase196 on 22/03/2017

The booking process was relatively easy and came up with a good price. All the details were sent through in an email in very easy to understand terms. On arrival the booking process and pickup was very easy and efficient. We even got upgraded so that was a bonus. The car (Hyundai Tucson) was in good condition and very easy to drive. Returning the car was also handled very efficiently. We would definitely book with Ecarz again in the future. Thoroughly recommended.

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“Great Customer Service”

★★★★☆

written by Sabih11984 on 08/09/2016

Great Customer server and friendly staff!!!

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“Car Hire Brazil”

★★★★☆

written by O'Neilcr7 on 27/08/2016

Easy communication, good price and extras very good company in Brazil LOCALIZA

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“Ok car hire was excellent ”

★★★★★

written by Potter190 on 13/08/2016

Great check in and return. Checked car in front of you, so no nasty surprises when you get home. Very fair service. I will use again.

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“Good value”

★★★★★

written by Abelt288 on 21/07/2016

Very easy to book. Collection and drop off very straightforward. No pushy sales person trying to sell extras. Very reasonable price. The shuttle service was very quick and straightforward as was the driver of minibus. Helped everyone with their cases. A very efficient service.

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“Great hire”

★★★★☆

written by igMartin342 on 19/06/2016

I really liked the car I had and good value for money.

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“Very good and simple to book”

★★★★★

written by Drogg on 27/05/2016

Car was brilliant. Easy book, pay, collect and use. All very easy. Just got a bit lost at the airport bringing it back. Drop off was some distance from the terminal and it was raining. We also had a wheelchair. W got wet. Just picking really. Other than that it was all great.

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“Quick and efficient service and the type of car I wanted”

★★★★★

written by Spencerm242 on 02/05/2016

Bournemouth car hire is more convenient than many UK large airports as it is very conveniently located near terminal. So it is easy to collect car and be on the way quickly as proved to be the case. The rental was expected so also speedy and because I like to drive a small car was very happy to be allocated a nearly new Twingo. All good.

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“Car wasn't available when we arrived & we were told we...”

★★★★☆

written by 91McCormick on 19/04/2016

Car wasn't available when we arrived & we were told we would need to wait 4-5 hrs for car. (Not what you want to hear after 20+ hrs travelling. ) They offered to take us to city hotel but we were going very 2.5 hrs south to my sister. Gave us a free upgrade& car was fantastic.

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“Great Car Hire”

★★★★☆

written by MarquesWaugh on 02/04/2016

Great Car Hire. Only problem was at the airport to collect, they wanted the Visa Card I used to charge a large deposit and another for the fuel. Unfortunately I have a Visa card contactless and could not remember the PIN! Tried to get a wifi signal on phone then had to wait for EE to give me a 3G signal.

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“Alamp 3 day hire Las Vegas airport”

★★★★★

written by pgHampton1984 on 04/03/2016

The Alamo desk was well staffed so I had a very short wait. By comparison the Dollar desk had a 1hr long queue. There was a choice of upgrade cars which was a nice surprise so I took my pick of a new Jeep model. Returning with the tank FULL was easy due to several nearby gas stations. On return they just read the fuel gauge and give you a receipt. You are meant to keep your own fuel receipt from a garage within 10 miles to prove you actually filled it up - that's if you are asked to prove it - on my hire they just checked it was full and waived me on. Full to Full is the best method.

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“good hire company”

★★★★★

written by Bennettkm350 on 01/02/2016

good prices, good service, no hidden extras - make sure that you have CDW excess insurance BEFORE you go.

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Asked by dchopra123 on 1st March 2018 Report this content
If I pay excess protection would I the hire company still put a block on my card?

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Asked by ritacullinan on 16th June 2014 Report this content
I have had quotes for car hire from quite a few companies - to pick up at Nimes airport. Ecarz quote is considerably less than any of them and I'm wondering if it's too good to be true? I'd never heard of this company before.

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Answers (1)
Report this content GoostreyTraveller Written on: 17/06/2014
I have used ecarz several times without any problems. I have had an issue with another company getting me a 'cheap' rate by going to a fringe company rather than giving me a good discount an a top tier renter. Ecarz offer no cost cancellation ..... so you can always go ahead then if you don't like the look of the company they are hiring from - you can cancel. Non standard pick up locations and of course bad reviews on the web are the way I pick the 'dodgy' companies.
Asked by nickmusgrave on 19th March 2014 Report this content
I am thinking of hiring a car at Catania Airport in Sicily. Will the pickup point be on the airport or via a shuttle bus? What is your fuel policy? Full bring back full or full bring back empty? Will the car be reasonably knew? ie Is from one of the major suppliers.

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Answers (1)
Report this content borismodo Written on: 20/03/2014
I've never been to Italy so can't you there I'm afraid.
Asked by amanda2551 on 13th March 2014 Report this content
How much is the relax insurance to remove the excess/credit card block?

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Answers (5)
Report this content GoostreyTraveller Written on: 14/03/2014
Sorry, can't help - I have annual excess insurance so never take this option.
Report this content gasfireman Written on: 14/03/2014
It was about £4.50 a day from memory but that was a 2 day hire. Would be different for longer period
Report this content borismodo Written on: 14/03/2014
Don't know about the credit card block insurance, and I too have annual excess insurance. Sorry can't be of any help.
Report this content onistjon Written on: 14/03/2014
I did it independently. You could use a company such as worldwideinsure - I never had cause to make a claim so cannot comment on their service levels. Good luck!
Report this content andythross Written on: 14/03/2014
Can't remember full amount less than £20 for the two weeks
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