written by Clancy1981 on 17/04/2024
Service rapide et simple pour prendre procession de la voiture. Il n'y a eu aucun problème. J'ai eu besoin de faire une reclamation (j'avais pris la garantie complète), ce processus a aussi fut simple et rapide.
written by MarioFerrari on 17/04/2024
Already scratched car that told me to inflate tires all the time. They were absolutely fine. But thats complaining on a car that was cheap to rent and did its job, so overall everything's alright.
written by Larva on 17/04/2024
Fantastic service! I experience a damage to the rental car, a cracked windscreen, €700 taken from my deposit. Filled the compensation form with all the documents requested and the day after I had the compensation approved ????. Thanks for your service! Definitely will come back!
written by OmariSharp on 16/04/2024
Very clear and easy to follow website. A very good follow up from the staff after a minor change of provider because of choice of credit card.
written by Zieglernn321 on 16/04/2024
No standing in queues to fill in endless forms - everything was done online beforehand. The rep met us on arrival and took us straight to the car - super easy! Dropoff was also easy. She forgot to send the instructions of where to go, but I got through to someone on the phone who sent them through immediately. Great value for money and customer service.
written by FilipeR on 15/04/2024
Quick pick-up and drop-off of the vehicle. Small damage declaration quickly quoted and delivery of all the documents to activate the insurance taken out when booking on discovercars. Simple online declaration of damage, fast processing of the claim and prompt reimbursement by online insurance. Impressed and very satisfied with all the services provided. Two points to note: the high volume of the shuttle radio on arrival and the lack of indications and signs for the pick-up location at Porto airport.
written by 436Kehoe on 15/04/2024
I will be using discovery again next time I have to rent a car. Their customer service is great and supportive. The booking system is easy and each step well explain. I particularly like how they advise you when dealing with rental companies directly. We have to do a claim and the process was easy and customer support excellent.
written by hfuhrmeister on 15/04/2024
Everything runs perfectly. I recommend DiscoverCars an Locauto
written by Wanderley on 15/04/2024
I was able to find the car that suits our needs very easy.
written by Humphrey11 on 14/04/2024
Easy to pick the car you want for the time you need it with the prices listed out.
written by CamilleSpence256 on 14/04/2024
Discover cars review My experience was very poor. Hired a Kia with Europcar through Discovercars for a weekend in Wellington. Urban/city driving only. Took out full coverage insurance. Europcar subsequently itnformed me that damage was incurred. I’d had no accidents or impacts, what was shown were predominantly pock marks on the wheels and a minor scuff on the bumper, perhaps from foliage? Nothing that prevented the car from being driven and what I would have thought would be considered to be normal wear and tear. Not to Europcar it seems. I was told a full damage assessment would take 3-90 days to complete! Informed Discovercars right away. The “easy” claims process is done online and should be completed within a month - although Europcar themselves explicitly state assessments can take up to 90 days.. Over the next couple of months there were over 20 emails from DiscoverCars, one closing my request despite me not receiving the assessment from Europcar, many requests for feedback and a few “friendly reminders” for me to respond before closing my case - again despite me still waiting for Europcar to provide an assessment. Finally the assessment arrives! And, under the conditions of the full coverage insurance I have, I have to pay that first and then invoice DiscoverCars - very clunky I thought. All in all the process has taken almost 3 months from claim to receipt of the money. The upshot is: I’ll never hire a Kia again (damage so easily incurred during routine driving doesn’t exactly bode well for a crash); I’ll never use Europcar; or Discovercars either. I’ll also be very careful to read the T & Cs of full coverage insurance.
written by Olson282 on 13/04/2024
primo noleggio tutto ok gentili e professionali
written by Gabrielesofia on 13/04/2024
Bravissimo e gentilissimo il sig. Borja! Ottimo noleggio! Super consigliato!
written by Abdelaziz. on 13/04/2024
Ilham was altijd stipt en heel behulpzaam, en vriendelijk. Zeker een aanrader en voor herhaling vatbaar. Een dikke tien voor ilham.
written by Eliseo on 13/04/2024
E' stato tutto perfetto. Prenotazione veloce e chiara. Purtroppo abbiamo subito un danno al parabrezza, ma l'assicurazioni proposta da Discover cars siamo stati rimborsati delle spesa. La richiesta di rimborso è stata veloce e semplice da inoltrare. Pienamente soddisfatti. Utilizzeremo ancora Discover cars.
written by Jade122991 on 13/04/2024
Such easy, quick & friendly service at pick up & drop off. The car was a small car but there was only 3 of us so was perfect as our 2 suitcases fit snuggly in the boot so gave us plenty of room in the back. It was a very clean car but did have a dent in the rear & a missing hub cap on the front tire but it was a hybrid car so we were thankful for the fuel we saved. It struggled a little to get up the steep hills of Madeira but we managed it just fine. Overall it was a great little run around car for the week we were there. The only real issue I had was that I didn't have a credit card with a high enough credit limit on it for me to do the hold fee so I had to pay to add another driver so I could use their credit card for the hold fee. This was not stated on the website but luckily for me I had friends with us.
written by Ryleef218 on 13/04/2024
Was in a hurry and the car hire happened very quickly. Very efficient
written by anstiss44 on 12/04/2024
Great company, great people, brand new car, no hassle GREAT VALUE :) Can't say a single negative thing about the experience
written by philbr on 12/04/2024
After renting a car through Discover Cars for use in Sicily and purchasing their additional insurance we had a small accident scrapping the side of the car. After contacting Discovery Cars about the accident they offered advice and what information we would need to proceed with the insurance claim. Their responses where helpful and quick. Upon returning the car and filling the needed information they kept us up to date on the claim and it was quickly resolved to our satisfaction and fulfilled their responsibilities. We where very satisfied with their assistance and service during this time period as you really never know how these things will work out. We would highly recommend Discover Cars and we certainly be using them in the future.
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