written by DamienH on 08/10/2017
Tried to charge for a full tank of diesel, even though only €10 below full. Took car to fill up again to avoid that one.
Quoted €25/day for better insurance, but despite only 3 days rental, tried to charge €114! (As any aside, the insurance is not worth it anyway)
Staff eventually adjusted the final amount, but only after lengthy dispute. They tried to blame vat, airport tax and "other services".
A minor plus was that the staff eventually relented.
Not sure if other car rental companies are better, but Avis have zero respect for customers.
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