written by Fitchij401 on 07/10/2016
I booked a car in October 2015 for use in December 2015. I had to cancel and asked for a refund. I am only talking £35! I was told I had to have a credit note. OK. I tried to book a car in September this year and was told I could not use the credit note as it was from 2015, I would have to raise a ticket on the website and ask for a refund. I did this. After 2 weeks I get a reply to say I can not get a refuns I will have to make a new booking before October 12th which is in 5 dys. What a bunch of amateurs.
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