Bad experience

3.8 / 5
77% of users recommend this
  • Customer Service

  • Value For Money

John0808's review of Atlas Choice


“Bad experience ”

Written on: 09/12/2013 by John0808 (1 review written)

The car I booked was a Dodge Avenger or Simular . When I arrived at Dollar car rental they told me my car would be a Nissan Sentra. Atlas shows this as a five passenger car that holds 4 luggage etc. The car was too small so I paid for the upgrade to a full size car, the sales rep told us we could have a ford Taurus . When we went to pick the Tauras up we were told we could not have it, it was luxury class not full size. He had lied to us.
And went back on his promise. This was the worst car rental experience I have ever had with mis - representation . I would not rent from Atlas again and I will never ever rent from dollar again. I will be posting more negative reviews about Dollar rent a car on the net.

  • Nov-30-2013

    Date of hire (month/year)

  • Fort Myers Airport

    Country & City of hire

  • Poor

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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