Atlas end fine, Drivalia not so good

3.8 / 5
77% of users recommend this
  • Customer Service

  • Value For Money

Retired-Robin's review of Atlas Choice


“Atlas end fine, Drivalia not so good”

Written on: 23/06/2013 by Retired-Robin (1 review written)

Booking with Atlas was a doddle and your staff when contacted were knowledgeable and helpful.
We were eventually picked up by Drivalia after being stranded with all our luggage waiting for the bus to return because it was full on the first run, not a very nice experience waiting alone in the basement of the building for twenty minutes or so and certainly even less safe if it was dark.
Their staff were OK but the price charged of over 92euros for a tank of fuel in a car that only takes 50 litres when TOTALLY empty is exhorbitant and made the eventual cost of hire very high. This cost should be made clear by yourselves and has been the subject of debate on a BBC programme recently when a spokesman for the hire companies said only a small handling charge was made above the average price of fuel. What nonsense!!

  • June 2013

    Date of hire (month/year)

  • Alicante

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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