had not got the car i booked

Argus Car Hire - www.arguscarhire.com
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darrencapper's review of Argus Car Hire - www.arguscarhire.com

“had not got the car i booked”

★☆☆☆☆

written by darrencapper on 09/04/2018

i booked a convertible car through argus car hire on my recent trip to florida, when I got to the rental counter specified I was told they had not got a convertible car for me and I would have to take another car, the desk staff could not care less and were more interested in trying to sell me extra insurance or rent me a gps system . I asked to speak to the manager but he would not talk to me. the customer service was shocking and when I got home I started a dispute with argus who offered me a very small amount of compensation and even tried to partially tried to blame me for excepting the car at the counter. I have travelled to the usa over 30 times and hired a car on every visit I can honestly say that argus is the worst company I have ever dealt with.

  • 10th of march 2018

    Date of hire (month/year)

  • Florida

    Country & City of hire

  • Average

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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