AirportRentals Reviews - www.airportrentals.com

★★★★★
4.6 / 5
95% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great Vacation Car”

Written on: 22/07/2017 by TamR (1 review written)

National Car Rental at Bozeman Airport was convenient, very easy and fast to pickup and return the car. We had a great car (Santa Fe SUV) that was new, nice, and had excellent performance… Read Full Review

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★☆☆☆☆

“NO RESPONSE NO REFUNDS”

Written on: 29/06/2017 by AlejandroVaughn274 (1 review written)

Never received a response or a refund from these guys. Car was never available at Milano Linate Airport. I WILL FILE SUIT… Read Full Review

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Motorhomerepublican's Comment

Written on: 04/09/2017

Dear,

Thank you for your feedback. I would like to look into this on your behalf however I am unable to find your booking from the information that you have provided.

Could you please respond to your booking confirmation outlining what happened and we will investigate this with the rental vehicle provider

Kind Regards

Kate
Customer Service Team

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★★★★★

“suitable clean reliable”

Written on: 28/05/2017 by mzWeber450 (1 review written)

The agent when I picked up my car was very helpful and when I returned it the night before my flight the agent was very helpful as well. It was a very good experience… Read Full Review

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★★★★★

“Thrifty/Spokane”

Written on: 07/05/2017 by vlMorgan1994 (1 review written)

Service was great. Car was ready. Price was the same as quoted. Easy to drop off. I will rent from Thrifty again and would recommend to a friend… Read Full Review

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★★★★★

“Workers were helpful and made the rental process easy....”

Written on: 06/04/2017 by ygMcGraw454 (1 review written)

Workers were helpful and made the rental process easy. our vehicle was excellent quality and we had no problems with it. Thank you … Read Full Review

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★★★★★

“Easy rider at Sky Harbor”

Written on: 05/04/2017

Off the plane into the Sky Harbor rental center bus, short ride to the center , checked in to Budget, elevator to waiting rental. KIA SUV was great. Return was also easy… Read Full Review

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★☆☆☆☆

“Airport rentals providing car rental service is a...”

Written on: 04/04/2017 by DaveJGroup (1 review written)

Airport rentals providing car rental service is a fraudulent, dishonourable company and if you choose to use this sham of a service provider you might be in litigation and a nightmare to recover funds. I booked a car rental in Dec/16. Right after I made the booking they sent a message sorry unable to find the car asked for your booking is cancelled. A month later I get a charge on my Visa credit card for $600US dollars for a no show. I have been fighting with them through my bank for 4 months… Read Full Review

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Motorhomerepublican's Response to DaveJGroup's Review

Written on: 04/09/2017

Hi,

Thank you for taking the time to review your experience. I am sorry that it wasn't a positive one. I would like to look into what happened at the counter for you. To allow me to do so could you please reply to your confirmation email outlining what happened and I will get our customer care team to follow up on this

Kind Regards

Kate
Customer Service Team

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Read 1 Comment
★★★★★

“Awesome service and a great car!”

Written on: 02/04/2017

When we arrived at Hamilton airport the Europcar kiosk was easy to locate. The rental vehicle was ready and waiting for us. We were very excited as we received a free upgrade and ending up getting a Mercedes for the same price, which really made our holiday so enjoyable as we were doing a road trip. When we dropped the vehicle off in Rotorua at the end of our holiday, the service was also very good. Wood definitely recommend Europcar if you are looking for a rental vehicle… Read Full Review

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★★★★☆

“Very efficient service. i received the car I requested. ”

Written on: 20/03/2017

Excellent service. No waiting. I was happy to receive a Polo which I had requested. Happy to use Hertz again. … Read Full Review

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★★★★☆

“A good service”

Written on: 10/03/2017 by O'Grady478 (1 review written)

I was very happy with the service. I did check the car before i drove away from the airport. While i was checking i saw a small dent and went to the drop-off office and reported it. Then someone went with me to checked it out. She saw other damages too and wrote it down… Read Full Review

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★★★★★

“Great value”

Written on: 03/02/2017 by hans2194 (1 review written)

Easy pick-up, great and very clean car, friendly personnel… Read Full Review

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★★★★★

“on the car and the reception”

Written on: 31/01/2017 by 1943 (1 review written)

my flight came through after midnight. i found the staff still waiting. they patiently served me and brought the car to the doorstep. this was just fantastic.i will book your services at any time and will recommend Thifty to all my family and colleagues… Read Full Review

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★★★★☆

“not a fair play with the insurance”

Written on: 19/01/2017 by Niat181 (1 review written)

i bought a full insurance on your website, but when i arrived to Munich, europcar told me this is Keddy's responsibility in case of any issues with the car... in the fact i paid 75EUR to Keddy and didnt have a proper full coverage since in case of issues europcar takes money and didnt consider you have a full coverage. and then keddy have to recharge. so i am sure this is very heavy and difficult process. Next time i will never pay for full insurance on your websitre since you are just… Read Full Review

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★★★★★

“Efficiency , value for money and a good car ”

Written on: 11/01/2017

The staff was friendly and efficient. The process was made easy by the online booking which is awesome . Hassle free , not much of paper work. When returning the car , we were met outside by a staff member who immediately took the car keys and told us not to worry she will take care of the car . We proceeded to the terminals to take our flight to Jozi. Thank you… Read Full Review

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★★★★★

“HAPPY WAS UPGRADED FROM COMPACT TO SUV NO EXTRA COST”

Written on: 12/12/2016 by Emmanuel272 (1 review written)

PICKED ME UP AT OTTAWA AIRPORT DROVE ME TO DEPO IN INDUSTRIAL PARK N UPGRADED MY COMPACT TO A 4X4 SUV FOR NO EXTRA COST THE STAFF WERE SO POLITE AAND ACCOMMODATING I FELT LIKE THEY WERE FAMILY UPON RETURNING MY RENTAL TO THE INDUSTRIAL PARK THEY DROVE ME TO OTTAWA AIRPORT,BEST RENTAL I EVER EXPERIENCED,THANK YOU… Read Full Review

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★☆☆☆☆

“Airport Rentals.com - Bad service, lost money”

Written on: 09/12/2016 by Reidaj108 (1 review written)

In august 2016 I booked car for 14 days from Bologna airport to trip in Italy with family. After arriving, agent of AR - "Greenmotion" asked for russian driving license even I am Ukrainian citizen and have been taked car to rent for last 7 years from Eurocar, Avis, Sixt, etc with my current enlish-writed driving license. After 2-hours discussion with call-center of AR and agent “Greenmotion” we went to airport and took car for 14 days from Noleggiare as they have free car of our class. Guy… Read Full Review

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★★★★★

“Durban car hire”

Written on: 09/12/2016 by McNally19 (1 review written)

easy car pick up, fast service, happy customer… Read Full Review

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★★★★☆

“customer service garage guy is very helpful.”

Written on: 05/12/2016 by ZaidMacDonald402 (1 review written)

customer service at counter did not give me exact car that I have booked and confirmed by them but garage guy was really helpful. When I went to garage I saw exact car that I have booked, requested to garage guy and he gave me. Excellent job. Car was not clean… Read Full Review

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★☆☆☆☆

“Worst customer service I have ever seen”

Written on: 08/11/2016 by franciscobarone (1 review written)

I rented a car through this company and to my surprise when I came to the counter to pick up my car it was denied to me because they requested an "international drivers license" so I called AirportRentals and they got me a car with another rental car company. However this new rental was $450 (original was about $300 for the whole period) so $150 more expensive. Over the phone they said they would refund the difference. However, when I came back home and filled the complaint (which they took… Read Full Review

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★★★★★

“Excellent experience”

Written on: 08/11/2016 by Morris101 (1 review written)

First time to rental car in NZ, excellent! Love the CRV!… Read Full Review

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