Kendall Cars - www.kendallcars.com Reviews

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★★★★☆
4.3 / 5
85% of users recommend this
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Latest Reviews

★★★★★

“Van Hire”

Written on: 09/07/2018 by Hicks490 (1 review written)

Kendalls service levels were excellent and I would recommend them for future use… Read Full Review

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★★★★★

“Great Service, Great Price”

Written on: 06/07/2018 by AnnikaHartley (1 review written)

Recently hired a car from the Chertsey Branch of Kendall's and can not recommend the staff enough. All very helpful, informative and respectful, the suggested car we hired was perfect for our needs and at a great price. Looked at hiring from some of the other main hire companies but won't ever do in the future as the competition were over priced, rude and ill-informed. For me and the family it will be Kendall overtime… Read Full Review

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★★★★☆

“Overcoming problems”

Written on: 29/06/2018 by 161House (1 review written)

Hired 3.5ton Van. Arrived before 8am office extremely busy. When my turn came no van available despite ordering one month earlier. Said it was in Leatherhead and they would get it delivered. After 40 minutes they decided to take us to Leatherhead. Driven by most pleasant man. Van ready for us, staff great, so set off just one hour late. Good news was that Leatherhead office was 700 yards from M25 so we were quickly on way to Northampton. Van in good mechanical order and cab clean...Hire Price… Read Full Review

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★★★★★

“Cheap and efficient”

Written on: 17/06/2018 by tombrocklehurst (1 review written)

Good service, and the cheapest prices I've seen… Read Full Review

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★★★★☆

“Booking process”

Written on: 08/06/2018 by piboontharaputi (1 review written)

Easy to follow the booking process, but do not received booking confirmation right away. Due to first reservation, do not use the car yet. Will come back for the review after actual use… Read Full Review

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★★★★★

“Very good service for long-term lease car. I've been...”

Written on: 07/06/2018 by Benderun1983 (1 review written)

Very good service for long-term lease car. I've been very happy with the car itself also. Any problems/issues raised were resolved in a professional and timely manner. I would recommend Kendall Cars to anyone :)… Read Full Review

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★★★★★

“highly recommended ”

Written on: 05/06/2018 by Rileyib338 (1 review written)

Clean car, good service, every detail (damages) of the car will be shown to you. Quick refund of deposit. First time hire here and definitaly want to rent again… Read Full Review

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★★★★★

“Best Place to Hire”

Written on: 01/06/2018 by LushGareth (2 reviews written)

I hire from the New Malden branch often - call it every two months or so. This is the only branch I hire from now as they are so much better than other companies for hiring of cars. I've never had any problems with any of the cars hired, the staff are great and super helpful and the price of the rental is really competitive compared to other companies. Would recommend to anyone, not just in the area, looking to hire a car for the weekend or for errands during the week… Read Full Review

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★★★★★

“Very genuine rental service”

Written on: 12/05/2018 by MacLeoddz132 (1 review written)

Hi. I have recently been renting from Kendall cars pretty regularly. They are a family run business, simple and cost effective. No unnecessary surprises trying to over-charge unlike some other car hire services. Thanks to every at Kendall. Please keep up the service standards that are hard to find in this service industry… Read Full Review

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★★★★★

“Great value for money and service - basic but well...”

Written on: 10/03/2018 by Chana234 (1 review written)

I've used Kendall Cars quite a few times and they tend to be the best value for money on the market. The service is generally good but can be busy with a queue if you arrive first thing in the morning. The cars we've hired have always been the economy cars as we want to keep costs down, they've always been well kept and reliable with little to no damage. The only negative I would raise is the recently introduced 9p per mile for every mile over 150 miles per day. This didn't use to exist but I… Read Full Review

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★★★★★

“Honest and reliable”

Written on: 09/03/2018

I am writing this as a customer that caused problems, not only did I forget to replace fuel but I also left my ladder in the car. The ladder was gratefully returned and a fair figure for the fuel was taken out of my deposit. Highly recommended… Read Full Review

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★★★★★

“Layed Back!!”

Written on: 21/02/2018 by Dogburt (1 review written)

The transition in hiring a vehicle couldn't of been any easier. Booked online as a start very straight forward and collected from Leatherhead. Staff friendly and knowledgeable. Short wheel based van was clean and tidy was expectimg a transit possibly but instead a vauxhall but that happens when you rent. Very recommended and very reasonably priced… Read Full Review

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★★★★★

“Kendall Cars Deserve all the stars!”

Written on: 05/02/2018 by Muascott (1 review written)

I had done a lot of research on what type of car and what car hire company I was going to use for our holiday trip that we have just completed. I looked at all the Majors... Either overpriced or treated like a number! C'mon you've all been there right! I was doing a search online and found Kendall cars. I looked extensively over their website and looked at reviews of their previous customers and decided to give them a go. I am glad I did. Kendall provided me with a car that was spot on to… Read Full Review

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★★★★☆

“Fantastic Customer Service”

Written on: 19/01/2018 by Nachama (1 review written)

We had a miscommunication with Kendall Cars and arrived to pick up our car to find the rental office closed. While they had tried to communicate with us, it was too last minute (we were travelling internationally and were not reachable). The consequences were challenging; we were left without a rental car when needed due to a failure of communication. However, this review is really about the outstanding customer service we received from Kendall once the problem was identified. In response to… Read Full Review

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★★★★★

“Problem solved”

Written on: 02/10/2017 by Cohenr24 (1 review written)

Following a problem with another branch, the manager at Woking could not have been more understanding or helpful in resilving the issue. He restored my faith in customer care. Thank you… Read Full Review

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★★★★★

“Exelent”

Written on: 14/09/2017

Mint condition cars with one of the best customer services I ever seen so far. Very friendly and helpfull staff in the branch of Wimbeldon… Read Full Review

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★★★☆☆

“service is very good but availability is not so good”

Written on: 07/08/2017 by Amber225 (1 review written)

the staff service is excellent, however, the choice and availability of cars in Camberley is generally quite poor, even with advance notice. I would expect that cars can be moved between branches rather than being expected to pick up/drop off a car at a branch miles away, which kind of defeats the object of car hire!… Read Full Review

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★★★★★

“Guys at learherhead are always spot on ”

Written on: 06/08/2017 by WendyRomero (1 review written)

Always a great service, cars are nice, never a problem with returning deposits and staff are helpful… Read Full Review

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★★★★★

“Superb service”

Written on: 04/08/2017

Hired a small maxi van from Leatherhead branch just for 1 day. Very pleasant staff made the process simple, tank was full, van was clean and perfect for my requirements and rates were very competitive. Refund of deposit made promptly and correctly in the following few days. All in all a seamless and professional service. Thank you… Read Full Review

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★★★★★

“Best rental company I've ever dealt with. ”

Written on: 03/08/2017

An absolutely top class customer experience, the website is well thought out, easy to negotiate and the staff are courteous and helpful, speedy in processing your rental without rushing. The vehicle was clean and ready on time. Excellent service, a firm 10… Read Full Review

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