Do not use them

OK Rent A Car - www.okrentacar.es
★☆☆☆☆
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dhRivera169's review of OK Rent A Car - www.okrentacar.es

“Do not use them”

★☆☆☆☆

written by dhRivera169 on 01/02/2018

We rented a car in September in Barcelona . As young drivers we were limited in our choces and this company seemed resonable. On arrival we were given a much smaller car than we paid for. We were told this was the only car available which meant that we had no other choice, so refund or appology was offered. When recieving the car we were slightly shocked about the amount of damage to the vehicle. Every panel was covered in dents scratches and marks. This meant we had to send around 30 minutes going over the car recording every mark as we didnt want to get any fines.
The car was fine when out an about and when returning we had no issues it was swift and we were taken back to the aiport.

HOWEVER over 4 months after returning home there was a large sum of money taken from our account. As this was an unororised payment from abroad the bank has stoped our account and is now investigating this. I phoned OK car rental and they told me to email them, I have send several emails and had no responce, everytime I phone they just tell me to email.

Do not use them!!

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