Check fuel stations before you return.

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Guest's review of Drivalia Car Rental - www.drivalia.com

★★★★☆

“Check fuel stations before you return.”

Written on: 22/01/2018

Overall a good experience but marred by the fact we missed the last opportunity to fill up and was charged €85 for €35 of petrol. The returning map was very clear but did not include fuel stations, something we have had with previous rental companies.

  • Value For Money

Drivalia_Car_Rental's Comment

Written on: 03/02/2018

Dear Customer,

Thanks for your positive review. We are pleased that you had a good experience with us.

With the overwhelming majority of our packages the price is all-inclusive and there are no supplements in the event that you return with the incorrect level of fuel. On the most basic packages however there is a supplement in the event of the car not being returned full which should be laid our in the conditions at the time that you book.

You may like to know that if you book our Ultimate package (which is by far the most popular) then we waive any fees in the event of you not refuelling the car. You simply pay the missing fuel at the current market rate for the missing amount.

We do hope that we can look forward to seeing you agin soon.

All the best
The Drivalia Team

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