Useless Dealership & Repairs

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Taunton Ford
★★★☆☆
2.6
From 5 reviews
40.0% of users recommend this

  • Customer service

  • Value For Money

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fordreviewer's review of Taunton Ford

“Useless Dealership & Repairs”

★☆☆☆☆

written by fordreviewer on 03/04/2013

Purchased a new 2013 Focus from this dealership. The whole process was a shambles, I had to add up the paperwork for them as they 'forgot' to include my trade-in. Eventually managed to get a fixed date to pickup the vehicle.

The car developed a fault in the first month, which was repaired but reappeared only days later. Repeated this process several times after which I demanded money back under sale of goods act. Dealer ignored this and kept my car over a month. Eventually suggesting I couldn't have money back as car had ben repaired (again).

Going to have to take them to court to get listened to. Unfortunately ford centrally are just as much use.

ie USELESS

  • Customer service

  • Value For Money

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