Started of well - not good at finishing!

Ridgeway Group - www.ridgeway.co.uk
★★☆☆☆
1.7
From 17 reviews
12.0% of users recommend this

  • Customer service

  • Value For Money

Caelu1952's review of Ridgeway Group - www.ridgeway.co.uk

“Started of well - not good at finishing!”

★★☆☆☆

written by Caelu1952 on 23/07/2014

We have had 4 MBs in last 5 years (SL, ML and SLK) and I must say I found Ridgeway pretty good at the start (when in Sales Mode) but recent events have shaken my confidence in them and the MB brand. Servicing at £132/hour is not cheap but you console yourself with a free coffee, wifi and newspapers while you watch them fix your car. Trouble is when you get home and find issues, they promise to resolve or get back and nothing happens. Sadly MB UK were exactly the same when I complained - initial contact great - no follow-up or conclusion one month on.

  • Customer service

  • Value For Money

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