Bought car with outstanding finance.

Ross1992's Comment

Written on: 14/09/2016

Sort of had the same thing, I had to ring ford credit to ask them does the person still owe money then said no it's a mistake. After 10 phone calls to ford and one to hpi check to investigate, it was taken off. I rang lookers to ask why didn't they have it took off all I got was he will ring you straight back, also my car had 3 dings in on a 15 plate and lookers were meant to sort them even though they should have before I got it, I had to pay for them myself to get sorted with my local dent company and many thanks to John grose (who I should have bought my car from) the car from lookers was badly prepared and dirty interior disgusting from a main ford dealer. My list goes on but I'll never use lookers ford Braintree again. I traded in my immaculate 2013 Renault Megane and they treated me like oh sell the car he's done next.



Never use lookers there a terrible company, the cars aren't looked after (exterior, mechanically etc.) , problems like finance etc, horrible staff, I paid cash for mine with a part ex all they wanted me to take was finance.

Best of all they couldn't even throw in something like £20 petrol,mats etc... It's shocking how they get away with this