Chrome Motors Reviews - www.chromemotors.co.uk

Click here if this is your business
★★★★☆
4.3 / 5
267
87% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Chrome Motors - www.chromemotors.co.uk - Ask a question now

Media Gallery for Chrome Motors - www.chromemotors.co.uk

Chrome Motors - www.chromemotors.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent”

Written on: 29/05/2016 by Daxg323 (1 review written)

Staff were very helpful in the purchase of our car and went beyond the call of duty in ensuring this was the right car for us… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Comment

Written on: 21/06/2016

It's great to hear that the team at Chrome went that extra mile to ensure that your purchase was a pleasant experience.
Your kind words are appreciated.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Stress free car purchase”

Written on: 28/05/2016 by admay16 (1 review written)

Just bought a superb Honda Jazz from Chrome Motors Woodford. Excellent overall experience due to the helpfulness and efficiency of the sales manager,the friendliness of all other staff and the pleasant surroundings… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to admay16's Review

Written on: 21/06/2016

At Chrome we work as a team, not on an individual commission basis and we find that this generates a more relaxed atmosphere in which to purchase a car.
Its rewarding when this is recognised by the customer.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Car sales service”

Written on: 19/05/2016 by Ianboothby (1 review written)

Friendly cooperative attitude third car we have purchased… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Ianboothby's Review

Written on: 21/06/2016

Thank you for this succinct review and we look forward to seeing you when you need to purchase your fourth motor car

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Superb, efficient service!”

Written on: 01/05/2016 by DAC2016 (1 review written)

Bought a fabulous BMW 320d Sport from Chrome in Woodford. Right from the beginning the salesman was excellent, very friendly and helpful without being pushy. We were left to look around the car and decide without any pressure. Having made a decision, the sales manager was very efficient and helpful, answered all our questions and explained the process clearly as well as being genuine and friendly. The car itself is superb. I highly recommend Chrome Motors as your next dealer of choice or if… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to DAC2016's Review

Written on: 09/08/2016

Chrome cannot thank you for this generous review.

It is what Chrome strive for 100 % satisfaction for the customer in all aspects of our service.

Thank you for recommending us to others.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“amazing customer service, great overall experience!!”

Written on: 20/04/2016 by AmberKari (1 review written)

My dad bought a Mazda RX-8 a couple of weeks ago and he couldn't be happier with his purchase and the overall experience. Everybody we dealt with were extremely helpful and friendly. We would definitely recommend to anybody wanting to buy a car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Hassle free experience”

Written on: 12/04/2016 by EvelinCombs254 (1 review written)

Just to say thanks for sorting the Nissan Micra for us yesterday. My daughter is delighted with the car. The whole purchase process was efficiently handled and was totally stress-free. In the past, I have witnessed some quite unpleasant car purchase transactions but not at Chrome. Many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“My new car”

Written on: 29/03/2016 by 5Bird (1 review written)

Having bought my new car from chrome I felt I needed to say how friendly they were. There was no pressure and made the whole experience a lovely one. I am really pleased with my new car thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Comment

Written on: 12/04/2016

Thank you for highlighting the relaxed approach that Chrome adopt when selling their cars.
We are glad that the whole experience was a pleasurable one and wish you happy motoring in your new Chrome car.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adrianpen's Comment

Written on: 17/10/2016

You were very lucky

Chrome sold me a car that was junk. The cost of repairs will be greater than the value of the car. I rejected it within a couple of weeks of buying it. Chrome have been a disgrace. The worst garage I have ever dealt with. Arrogant and dismissive. Tomorrow I start court proceedings against them. Chrome are Rogue Traders. Do not deal with them.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Fantastic service ”

Written on: 25/03/2016 by jessicacarys (1 review written)

Bought a car from Chrome recently, and couldn't be happier with the service provided. the person I dealt with couldn't have been more obliging with my questions, and is a real credit to the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to jessicacarys's Review

Written on: 12/04/2016

Thank you for placing this review.
It is always good to read that we are doing things right at Chrome.,

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Beware”

Written on: 21/03/2016 by ajaymon (1 review written)

I purchased an £18k Audi from Chrome in Feb. Within hours of collection I discovered the seat release mechanism was jammed on a rear seat. The number plate they'd fitted was also misaligned and damaged. Both problems were notified to them within hours. I was told they'd be sorted. Had to chase several times. Eventually got in to their repair garage - but it needed a £100 part, "had to be approved". Had to chase yet again. After several calls I was told 'wear and tear' (remember, this is the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to ajaymon's Review

Written on: 25/03/2016

Thank you for this disturbing feedback. We are happy to say that we have spoken to our client and we have a face to face meeting arranged to discuss and learn from this experience. Our concern equally sits around the need to chase. We have measures in place to improve this with immediate effect.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to ajaymon's Review

Written on: 12/04/2016

As MD of Chrome it was obviously disappointing to read this review and I have since had a personal meeting with the customer at our showroom to discuss his experience and to address any issues that have arisen as a result.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ajaymon's reply to Dannychrome's Comment

Written on: 12/04/2016

I'm pleased to confirm that following my review I was contacted by the MD of Chrome who seemed genuinely concerned at the issues I had raised. I am now completely satisfied that this was a communication issue with unfortunate consequences that were not intentional. My issue has since been resolved with commendable speed and honesty. I would be happy to withdraw my previous note of caution with this dealer.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 3 Comments
★★★★★

“Service and Car Fantastic.”

Written on: 18/03/2016

WP06ORK. Having looked at several cars over the last fortnight and visited several dealerships in the process, it was extremely pleasant to come to a dealership where it looked clean, tidy and professional. Service from all members of staff was excellent. They were professional, courteous and friendly. I particularly liked the fact that there was no 'hard sell'. We were shown the car and left to explore it on our own. When it came to a test drive I simply showed them my driving licence and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Service and Car Fantastic.”

Written on: 18/03/2016

WP06ORK. Having looked at several cars over the last fortnight and visited several dealerships in the process, it was extremely pleasant to come to a dealership where it looked clean, tidy and professional. Service from all members of staff was excellent. They were professional, courteous and friendly. I particularly liked the fact that there was no 'hard sell'. We were shown the car and left to explore it on our own. When it came to a test drive I simply showed them my driving licence and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Relaxed car buying”

Written on: 15/03/2016 by Shawfamily (1 review written)

We arrived at the garage to see a specific car . We rang ahead to check it was still available. When we arrived the staff could have been forgiven for jumping on us , knowing that we had come with a specific car in mind ..... They didn't pester us at all , in fact quite the opposite. After they had bought us a cup of tea they left us to sit in the car and offered us a test drive only once we had returned to the showroom to talk to them . The staff made buying a car a very relaxed experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“car bought”

Written on: 09/03/2016 by Gunner21 (1 review written)

If you are looking for a car I can highly recommend chrome cars at woodford,they have lots for different makes of car to look at. we have just bought one with the help of the sales men ,he was very knowledgeable of all the different makes and he give us lots time to look around. GO AND HAVE A LOOK… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very friendly polite and profesional”

Written on: 26/02/2016 by 290Chapman (1 review written)

Ek12 lgy first class service professional curtious would recommend to anyone thanks again for everything… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“YS56 OZW”

Written on: 23/02/2016 by julieAM64 (1 review written)

Great positive experience, friendly, competent staff. The atmosphere was relaxed and welcoming. Able to take the car out on a test drive on our own with no pressure to buy. The salesman was upfront and honest and at no time pressured us into buying the car, was helpful in everyway possible. I would recommend this family run car sales outlet to anybody who is looking to buy a good quality vehicle. Over the moon with my purchase!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to julieAM64's Review

Written on: 24/02/2016

Hello julieAM64,

thank you for the above review. It means a lot to Chrome as we are a close knit family run team.

Your recommendation is greatly appreciated and Chrome wish you happy motoring with your latest vehicle.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent service!”

Written on: 18/02/2016 by ehealeyyy (1 review written)

Peugeot 107 I bought a car recently from Chrome Motors. It was my first proper car as I had just got a new job. The staff at Chrome were very helpful, easy going. I test drove the car and loved it. In less than an hour I drove it away, they sorted the tax and the insurance online for me. I will go back again when I need another car as it was so easy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to ehealeyyy's Review

Written on: 24/02/2016

Thank you for taking the time to place this review.

Chrome pride ourselves on creating a relaxed environment for the customer to make the purchase of one of our vehicles as pleasurable as possible.

We look forward to seeing you in the not too distant future when you next need another car.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“TOYOTA RAV 4”

Written on: 10/02/2016 by peterav4 (1 review written)

I Bought a fantastic RAV 4 from Chrome Motors. Enjoyed doing business with them. I would definitely recommend them. From the moment I arrived they made me feel very much at home; having travelled all the way from London (3Hr Train journey). They offered me a drink and let me test drive the car before purchase. I took my time test driving without any pressure at all. The car is superb and runs brilliantly. Thanks so much for your service and a special Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to peterav4's Review

Written on: 15/02/2016

Hello peterav4,

thank you for your review. Chrome strive for a 5* customer service and to receive a 5* star review only encourages out ream to maintain their high level of service.
Happy motoring and we look forward to seeing you again in the not too distant future.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Alfa Romeo Mito FN59WUD”

Written on: 09/02/2016 by mlDevine227 (1 review written)

One very happy customer indeed. From the outset of dealing with Chrome Motors I have received nothing but helpfulness and friendly customer service. The initial viewing of the car was absolutely painless: upon arrival, I was given the keys and told that the record for the longest test drive is an hour and a half, so I could take my time. There was no pushiness from any of the sales team - they were just happy for me to have a look round and get a feel for the car, which was a stark contrast to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Comment

Written on: 10/02/2016

Hello MlDevine,

Thank you for taking time out to place this review.

Your review highlights all the great aspects of car selling that Chrome Motors has striven to achieve.

We don't always get everything right all of the time but that is our objective.

Thank you for keeping an open mind regarding the odd negative review that have been placed and giving us the opportunity to provide you with a great level of service throughout your purchase.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Purchase of Honda CR-Z YT11TTE ”

Written on: 27/01/2016 by bbdos_sun (1 review written)

Purchase of Honda CR-Z YT11TTE, Chrome Motors have the right company name as they Outshine & go the extra mile when it comes to purchasing a vehicle,I first contacted them after seeing a vehicle advertised on Autotrader,from then on they made it so easy & a pleasure dealing with any of their staff, its a pity I cant name the staff but they are all so professional & efficient with the communication,making me feel like I was a valued customer & couldn't do enough for me, they even brought the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to bbdos_sun's Review

Written on: 06/02/2016

Hello bbdos_sun,

thank you for placing such a generous positive review regarding the service the Chrome team have provided.
Chrome always work with the customer to ensure the vehicle they purchase is exactly what they need and in the condition they expect.
Its great that you enjoyed your purchasing experience and the team look forward to seeing you in the future.aet

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent customer service and Excellent prices on for...”

Written on: 20/01/2016 by Barrett215 (1 review written)

Excellent customer service and Excellent prices on for cars… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Comment

Written on: 15/02/2016

Thank you for your 5* star review

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview