Ultimate Car Mats Reviews - www.ultimatecarmats.co.uk

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★★☆☆☆
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Latest Reviews

★★☆☆☆

“Not great - would not recommend or use again”

Written on: 29/10/2017 by Frazier447 (1 review written)

I wanted a set of 4 car mats for a nearly 2 year old Mazda CX5 (Mazda's dealer supplied supposed 'luxury' drivers side carpet had worn completely through in about 18 months!!) I wanted a top quality replacement and paid over £60 for Ultimate Car Mats'Superior' carpet mats with a rubber heel pad option on the drivers mat. FOR:- 1 - carpet material is a heavy tufted material as described 2 - delivery was as promised by supplier 3 - all 4 mats fit very well AGAINST:- 1 - the edge trim wasn't… Read Full Review

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★☆☆☆☆

“RUBBISH SERVICE, VERY POOR QUALITY”

Written on: 08/04/2017 by Sydney221 (1 review written)

AFTER A 4 WEEK WAIT AND NO COMMUNICATION WHAT SO EVER,, THE MATS ARRIVED, WHAT A LET DOWN VERY CHEAP CARDBOARD LIKE MATERIAL VERY POOR QUALITY I WOULD NOT RECOMMED TO MY WORST ENEMY..YOU HAVE BEEN WARNED,,BUYER BEWARE… Read Full Review

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★☆☆☆☆

“Sub standard car mats”

Written on: 24/02/2017 by CamronNichols223 (1 review written)

If you are thinking of buying Ultimate car mats don't. We ordered the luxury car mats from Ultimate Car Mats but on receipt found them to be of very poor quality. They are very thin and feel like cardboard. On contacting the company we were told that as we had requested a red trim this constituted a special order so we weren't entitled to a refund. I believe as the quality is so poor and we are definitely not happy with them we should have been given a total refund. The company offered 50%… Read Full Review

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★☆☆☆☆

“Absolute Joke”

Written on: 23/02/2017 by Pugh294 (1 review written)

Took 15 days to arrive, no communication when arrived wrong colour and heel pad was sewn on front passengers mate!?!? Seriously!! AVOID this company I have reported to trading standards … Read Full Review

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★★☆☆☆

“I WISH I HAD READ THE REVIEWS ON THIS SITE BEFORE BUYING”

Written on: 29/10/2016 by 277Robertson (1 review written)

I wanted red mats to match my car colour. Having Googled car mats I found that UCM had red available but only in the, so called, 'Luxury' grade, which is described as 900gm/M2 twist pile carpet. To be fair the ordering process and delivery time could not be faulted and the mats arrived within a week. However, what I received were far from Luxury and are very cheap looking mats with virtually no pile, in fact the edge binding is higher than the surface of the mats. What little pile there is… Read Full Review

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★★★☆☆

“Good fit and quality but strong smell. Buyer beware!”

Written on: 22/10/2016 by Newtonmi177 (1 review written)

Generally happy with the rubber mats as far as the quality and fit goes. The delivery time was also good. The only criticism I have of the product is that there is a very strong smell, which is still there 4 days after delivery. I hope it will fade in time but there are loads of suggestions for deodorizing rubber mats on the web, so I may try one of those. I had rashly ordered the car mats before reading the bad reviews so I was worried, especially when I realised that the company doesn't… Read Full Review

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★☆☆☆☆

“SUB-STANDAND , WRONG COLOUR AND WAITED 18 DAYS .AWFUL...”

Written on: 20/07/2016 by sandybeachpuma (1 review written)

After waiting patiently for these to come what a disappointment,absolute rubbish. Wrong colour ,iron on personal logo which is already lifting at edges.Ordered the classic and iv got the the standard rubbish that i could have got at a market for a fraction of the price. So angered by this poor,poor product i looked for a contact number to complain alas no number .....how dodgy is that?? Havnt even taken them to car to see if they fit which i doubt they will. £53 DOWN THE DRAIN .What to do… Read Full Review

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★★★★★

“Good service”

Written on: 28/06/2016

The mats that I ordered for my Skoda superb arrived in good time. I felt that the quality was good an In line with what I expected. The were a great fit in the car, much better than the mats the dealer had supplied. There was an issue with the mats jumping off the floor studs. I emailed the company and asked if they had heard of similar problems which they said they hadn't and offered to send a second set of connects that push onto the floor studs which they did and they arrived a couple of… Read Full Review

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★★☆☆☆

“awful fit. not good very”

Written on: 10/06/2016 by ijHolmes398 (1 review written)

Awful fit drivers side, rest OK. Cannot get in touch, email always returned. Sent photos. very frustrated. No phne number for contact. Not to be recommended so far… Read Full Review

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★☆☆☆☆

“Don't go there!”

Written on: 06/06/2016 by Watson48 (1 review written)

This company, Ultimate Car Mats is dishonest. The product is advertised as high quality but it is shabby and poorly manufactured. The edging looks like it was put on with a knife and fork an if you pay extra for a rubber heel pad you'll get an industrial lump of low grade material stitched to the drivers mat that will make your car smell like a Goodyear factory. If you do decide to disregard my advice and buy the mats, make sure that you make the correct selection from their dodgy website. If… Read Full Review

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Mrcarmats's Response to Watson48's Review

Written on: 09/06/2016

Half a million customers can't be wrong

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Watson48's reply to Mrcarmats's Comment

Written on: 09/06/2016

Make your telephone number accessible and we'll see how many disgruntled customers you have. Companies that conceal this vital communication link obviously have something to hide. Reveal this to me and I will have no problem confronting you. If I lived near you I would dearly love to look you in the face and let you know what I think of your business ethic.

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★☆☆☆☆

“Disgusting people”

Written on: 06/06/2016 by okGarcia1987 (1 review written)

I ordered a luxury set of mats black with blue trim 900g .... Lol lol lol ..... I got a piece of mat as thin as paper and a shoddy blue piping ..... Not loop stitched as in their advert and definetly no pile ..... Pathetic company AVOID at all cost… Read Full Review

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Watson48's Comment

Written on: 09/06/2016

This company is a joke.it is run by charlatans. They have the audacity to charge double for inferior quality. I'd love to see them go out of business.

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★★☆☆☆

“Not best quality and no customer care”

Written on: 28/05/2016 by watto64 (1 review written)

Ordered a set of mid priced mats which arrived very quickly, however the quality is not good with regards to poor edge stitching and the heel pad is not in the best place i.e. not under your heels when using the pedals. They are also quite light in weight and feel far cheaper than the price paid. i have got 5 years out of the OEM originals but doubt the drivers mat will last 12-18 months. I did notify UCM of the stitching and heel pad issue but no reply hence 2 stars not 3… Read Full Review

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★☆☆☆☆

“Wrong colour, lower density carpet than expected”

Written on: 10/05/2016 by Hardykz185 (1 review written)

Grey carpets don't match my car. Ordered highest grade carpet and what I got was not what I am used to from other carpet suppliers offering the same density ratings. Took a week or so to arrive, packaged well enough. But the mediocre quality and appalling colour match make them practically useless. … Read Full Review

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★★☆☆☆

“Poor quality for money”

Written on: 06/05/2016

Took lot longer to arrive than website states. When finally arrived was dissapointed with the quality . Paid £65.74 was expecting something decent. Lot thinner than I thought they would be. The personalised logo was nice tho… Read Full Review

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★★★★★

“Fan-Bloody-Tastic”

Written on: 15/04/2016

Excellent company to deal with, I had a special order for some custom mats for my daughter’s birthday with a tight deadline and Ultimate delivered on time with a fantastic quality product. Would have no hesitation in using and recommending these guys again, 10 out of 10 for everything.  … Read Full Review

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★☆☆☆☆

“Rubbish company”

Written on: 10/03/2016 by Hozz (1 review written)

Can't even get them to deliver my mats. No telephone number and no address on website, that says it all… Read Full Review

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★☆☆☆☆

“How do they get away with selling such rubbish”

Written on: 21/02/2016 by Campbell329 (1 review written)

Received car mats today, 2 set's paid for top quality personalised logo, all I can say is that they are RUBBISH. No email re delivery as expected, no follow up address or contact no. Emailed company awaiting follow up Quick to take your money products not fit for purpose!!! BIN DO NOT ORDER, DON'T WASTE YOUR MONEY & STAY CLEAR… Read Full Review

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★★☆☆☆

“Very Disappointing, will avoid in the future.”

Written on: 29/01/2016 by Tezmate (2 reviews written)

I bought these mats as a gift for my daughter, choosing the best material. If this is the best I would not like to see the worst, over £60 wasted. The thumbnail pictures on the order site in no way relate to the quality of what you receive. I have bought fitted mats from other sites before (I wish now I had made a particular note of where) and the 'Ultimate Mats' do not bear up well to comparison. The fit is just OK but no better than that. The thickness/pile/quality is dismal. The edging is… Read Full Review

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★★★☆☆

“No email response”

Written on: 03/01/2016 by ccO'Hara407 (1 review written)

Carpets are OK, but took a while to be delivered. Fitting instructions for the driver's mat were missing. To date, no replies to any emails… Read Full Review

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★☆☆☆☆

“Poor mats, poor communication, poor customer service”

Written on: 30/11/2015 by Yesenia294 (1 review written)

It took 7 weeks for my mats to reach me. During this time they were sporadic to respond to emails. When I finally received the mats the colour was completely different to the colour shown on the site. The colour I asked for was light grey, the colour I received has a whitey/green shade to it which is completely different and does not match at all. Also the holes for the factory anchors are punched in the wrong place so I have to move the factory fitted anchors to suit the mats. The mats are… Read Full Review

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