Avoid like the plague/ take legal action

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crysalis's review of Process C-22 Old Film Processing

“Avoid like the plague/ take legal action”

★☆☆☆☆

written by crysalis on 18/01/2014

Like many others here I sent a disk film with payment in 2012 to what seems like a one-man company. The cheque was promptly cashed but there has been no reply to messages left on their site, e-mails and letters. The telephone number has been deleted from their website! I have sent a legal communication to come up with the goods by 31 Jan 2014 as he is clearly in breach of the Supply of Goods and Services Act 1982. I WILL take further legal action against this person if I have not received the goods or compensation requested by the date stated. I will start by informing Trading Standards but I think this person should be pursued legally and I encourage all of you to do likewise as he seems to be living off monies paid with little intention of providing the service paid for.

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Baronvonmarven's Response to crysalis's Review

Written on: 08/05/2014

Hi there,

I'm in the same situation as you. Wondering what stage you are at now and if you have managed to get any contact with the company?

Best Wishes,

Mark

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Crysalis's reply to Baronvonmarven's Comment

Written on: 08/05/2014

Having exhausted all avenues of contact (signed for deliveries of legal documents to both PO Box and home address being returned), I am now pursuing this with Trading Standards in Kent.

I notice that the website has been shut down so hopefully no more will be tricked.

Can I encourage you all to contact Trading Standards so they can assess the full extent of this person's behaviour.

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Scrooge76's reply to Crysalis's Comment

Written on: 14/05/2014

Hello

I too have had no luck in getting my photographs or negatives back from this "company". I have been waiting nearly 3 years and had given up hope, If you could provide me with the address of the trading standards you have contacted, I am very eager to tell them my experience with this individual.

Many Thanks

Ryan

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Rj68's reply to Scrooge76's Comment

Written on: 13/11/2014

Hello
I sent 2 x old 1970 films in 2009 which were of london and my learning disabled brother so my 80 yr old father could see them but as they never came back even though the company took money for the first film and sent an email from Dominic.... !!
My father died in 2010 and my mother is 82.. But after endless emails and even sending a christmas card 2 years agao in deperation have I heard anything. I fear I have given up and feel sad I cannnot share those 70s photos with ageing family members.
any luck please help me too.

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Rj68's Response to crysalis's Review

Written on: 14/11/2014

I am in the same situation but I originally sent the 2 fils in 2009.
Can you advice me the best way of taking legal action. This man deprived my 80 yr old father of seeing pictures of his family as he died in 2010.
Many Thanks for any advice.
All I want is the fils not the money back.
Rachel Batterham

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