Newbury Branch - Choose Staff Carefully

Having seen a camera bag I liked on line, like most customers, I tthought I'd pay a visit to my local branch to check it out.

As soon as I entered the shop, an over-eager sales guy pounced on me. I would say however, at least he showed some enthusiasm for assisting me.

After deciding that the bag was right for me, I decided to purchase it.
By this time, the guy had moved on to another customer and I was served by his colleague..

If you ever want to see such a contrast in customer service - visit Newbury......

Firstly, the girl had a verbal fight with her colleague before turning her attention to me..
This was swiftly followed by a complete lack of knowledge.
Me : "Is this the same price as online?"
Her: "Think so"
Me: "Well, can you check it out please?"
After a while she came back with no utterance from the voice that she has been given - only a mere nod of the head which I took to be "Most certainly sir. We can match this price. Would there be anything else?"

After fighting with the credit card machine and being told that Jessops no long takes American Express (bad, bad policy Jessops!) I was handed the bag.
Now, what is it with staff that seem for us customers to say a big thank you for us giving them money for the product..
I waited what seemed for her to acknowledge my custom and eventually, she did muster up a 'thank you'.

Big tip: Avoid the sales girl.