Shocking communication

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ASDA Photos
★★☆☆☆
2.0
22.0% of users recommend this
  • Quality of service

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  • Value For Money

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Guest's review of ASDA Photos

“Shocking communication ”

★☆☆☆☆

written by on 09/08/2017

Ordered a small number of prints in supposed 7 day service, received no confirmation email or any acknowledgement, I only knew the order had gone through as the money was taken from my account. Arrived at collection point a week later but no photos, was told ad I ordered late in the afternoon they wouldn't be in until next day. Went again the next day, still no photos, no explanation offered. Informed by customer service that they'd probably be delivered by 5 o'clock that day so I'd have to go back again. That will be 9 days. No apologies offered, will never use them again.

  • Ashton Under Lyne

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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