poor quality photo gifts

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ASDA Photos
★★☆☆☆
2.0
22.0% of users recommend this
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Guest's review of ASDA Photos

“poor quality photo gifts”

★☆☆☆☆

written by on 17/01/2015

I ordered 2 personalised pencil cases with photo and name personalisation. There was a template on the webpage with a fairy and pink writing and stars. When they arrived the fairy picture had part of its head sewn into the seam in both pencil cases so the picture was incomplete, the pink ink on the stars was faded at the top of one of the pencil cases and both pencil cases had black speckles all over the white design that made them look dirty. There was no way I could use them as presents.
When I e-mailed to complain I got the following response:
"Unfortunately, as it comes to us as a fixed file we are unable to edit or change the colour, If we resubmit your order, you will get the same product."
I would recommend not ordering, the product was chaep but not worth a penny.

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