I purchased Roxio Creator 2009. I have owned prior versions and have had to do numerous clean installs but generally I could get the program to work. Not so with the latest version. I have installed and clean installed five times and cannot seem to get it to work. Their customer service responds but in my opinion they provide no help and will not acknowledge problems with the version I have. Roxio Creator 209 will be my last purchase from Roxio. It now rest peacefully in file 13.

The Roxio Easy CD & DVD Creator program has been the best I have found so far.

I like to keep my programs on CD in case my computer crashes, as it did a few days ago.

The restore brings back the manufacturers programs and I don't use a lot of them. I would much rather have the specific programs I do use than a bunch of ones I don't.

So far I have only had problems with burning, I have not had a chance to use the other features since I still have not resolved the first issue. I am hoping a solution is near or I will be dumping this lemon and going with the new edition of Nero 7. From what I have read this system has compatibility issues with Windows Vista. Roxio claims Media Creator 9 is certified for Windows Vista. Well I think Mircosoft and Roxio ought to get on the same page before they give their blessings to the birth of this tripe.

I am even more disappointed in Dell for loading this rubbish on my system.

To sum this up I have used numerous Microsoft and Dell products and have had very few issues and when they happened they were resolved quickly and easily. I would urge Dell to dump Roxio and go with a company that will provide a quality product to their customers. I just spent a thousand dollars on my new dell computer so I could waste fifty dollars in discs testing their repairs.

Not Happy!!

Mine was free? With Dell, absolute rubbish, I will now buy something which works. If you are buying a Dell package don't buy one with a media package

If you are looking to get the Roxio Easy CD & DVD Creator, then don't waste your money. Buy something that works.

Software very buggy and support is non-existent

I am launching a complaint with my supplier to try and get a refund. I will never purchase a Roxio product again.

I had Norton System Works Premier 2005 installed when I installed the Roxio Easy CD & DVD Creator version 6 (ECDC) software. Norton Anti-virus was disabled by ECDC, and I spent a total of 18 hours on the phone with Norton trying to fix it. Norton could not fix it. I called ECDC's support line in Canada, and not only could they not help, but they were reluctant to believe there was really a problem. I later went to Norton's web site and found there was specific mention of problems caused by ECDC. I later went to Roxio's support web site, and also found mention of the problem I was having with Norton being disabled. I tried all solutions offered by each web site. None Worked. I finally reformatted my hard drive and re-installed WinXP Pro with SP-2. I installed my Norton System Works package and all my preferred software, except a CD/DVD burner. As I write this, I am searching for a quality burner I can afford.