written by SiriusLondon on 06/09/2013
Hi Team,
I would like to acknowledge the simple, easy and good value for money that I found your service markeluk Professional Indemnity product to be.
Having emigrated from Australia to the UK to establish my own consulting business I was unsure of how I could locate and find Professional Indemnity without my ignorance being abused by underwriters/insurers.
Having found my professional body (ICAEW) preferred supplier (Blufin) took 5 days and still had not returned a quote. Out of frustration, I did a goodle search and found you with three or four other competitors.
Your webpage was friendly and provided an immediate quote that I could then execute on line with my Australian credit card. Both of these were great reliefs to me.
With in 15minutes of finding you, I had my professional indemnity insurance for £2m. You weren't the cheapest but you were well in the market.
Your customer service team were also fast and supportive. I had incorrectly entered my company as a PTY LTD when is should have been a LTD. Within 30 minutes, your team had reissued my certificate of insurance over email. That was impressive.
For new foreign companies, I strongly suggest you promote your services - you may want to join the list of UK Advisory Network (UKAN) and I will happily endorse your application.
Some minor room for improvement.
Initially your website forced me to pick Public Liability insurance as a default option, it took a few unncessary pages/steps to eliminate this option. (I had this provided for already - but that supplier wouldn't do my PI - note (this was AXA) and I will happily transfer my public liability to you in a years time).
Kind regards,
Paul Webster
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