NEVER OPEN A BUSINESS ACCOUNT WITH LLOYDS

We have been customers of Lloyds Bank for more than 50 years both with personal accounts and Business accounts and have always had an excellent relationship with them. That is until 3 years ago. Against our wishes they transferred 3 of our business accounts to TSB which does not have a branch in our town and means an 8 mile trip to the nearest branch if we need to pay cheques in. Visits to the local branch of Lloyds and phone calls met with a brick wall so we reluctantly accepted the change. This week Lloyds has surpassed itself and suddenly closed the remaining 2 business accounts without telling us why just sending cheques for the balances on the accounts. Both accounts have been in existence for 10 years and in that time have never been overdrawn. Again a visit to the local branch produced no answers because they do not have business managers in branch. After an hour on the phone being passed from one unhelpful operator to another I finally was put through to the so-called Customer Services manager who was quite rude and told me that it was no good going to the Ombudsman because Lloyds Bank has a right to close any account they want without giving any reason at all. So much for loyalty and customer service - it is clear that Lloyds Bank do not want small business customers particularly if you are profitable and do not go overdrawn.